what was the best call you have ever taken in your previous call centre

1 Answers   GE,

---

How do you rate your communication skills?

1 Answers   Canara Bank, IBM,

---

who's UR best friend tell me something about him & where did U like to stay hostel Or home? why

1 Answers   Wipro,

---

what is bpo?

4 Answers   Convergys, Wipro,

---

Is There any spoken-indi training institute in Hyderabad city. Please help me how can i learn and speak HIndi.I don't want writing, i want only spoken.

2 Answers  

---

why you want to come into call centre feild?

5 Answers   C3I, Cognizant, Convergys, HGS, Siemens,

---

can i get job in Genpact after 12th class? if yes then on which post and i also done ielts with overall 6 bands...

2 Answers  

---

Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

0 Answers   Aegis, Wipro,

---

HR: If you get a Opportunity to go with a reputed company which is ready to pay more than what we r going to pay here. Will you quite the job from here or what? This is the common question used to ask by every HR. Obviously everyone will has to say YES but unfortunately for the hell shake we to need to say NO so give me a correct and positive answer.

11 Answers   247Customer,

---

Can I know what kind of wrestling is done in the call center

0 Answers   Indian Ordnance Factory,

---

Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

---

wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.

0 Answers   IBM, Wipro,

---