Answer / amol

First, discuss with developer why s/he is not saying this
as defect.

Still, if you are feeling this as defect then

1) Provide the screenshots of defect
2) Provide the requirment from SRS

after providing this if still developer is not accepting
this as defect then discuss with Development and testing
lead

Answer / mohit

If really it is a valid defet then provide the reference of
the requirement which failed in to the defect from SRS to
developer.

Answer / preeti mishra

1) Provide the detail of functional requirement
2) Provide the detail of Business requirement
3) Provide the screen shots on which basis you've logged the
defect.

Still If developer is not agree then get the confirmation
from QA Lead (From customer side) and update the business
response in the defect.

Answer / rashmi sumit

Before reporting any issues to the dev team,you need to
verify for the issue in two different m/c coz there cud be
a possibility of difference in environment or missing data
base changes.
Once this is confirmed as an issue,report it to the dev
team.If he do not agree with it then-
1.Give him the detailed steps to re-produce the bug.
2.Sit with the dev team n reproduce the bug ur self.
3.Give him the environment details in which the bug was
found.
4.Send him the screen shot of the issue.
5.Re-direct him to the FS which talks abt this particular
requirement.

Answer / c

Through Requirement tracability matrix

Answer / chaitanya1987

if the tester rejectd the bug,we should not compromise.we
again recheck that bug.then also if we feel that the bug is
really a defect then we will REOPEN the bug and will send it
to developer again.
if suppose he is not willing to accept that
one as a defect then we will show him the required path
(CTM)which describes how we generate that defect and make
him to realize that the defect is a valid one.

Answer / manik

First,the test eng ask the developer why s/he is not saying
this
as defect.

Still, if you are feeling this as defect then

1) Provide the screenshots of defect
2) Provide the requirment from SRS

after providing this if still developer is not accepting
this as defect then TE talk with TM,PM about bug they are
also responding TE raises this bug as "issue"

Answer / ram

In that situation , we report to the Test team lead, team lead will inform to the developing team lead,developing team will intimate to the developer and all the four members will sit in a room and discuss abt that issue

Answer / nakul gupta

in that case tetser can talk regarding this to the team lead
because this is the case of reject request

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