Answer Posted / s.haripriya

customer service is all about serving the customers problem
in the best possible way,so as the customer feels comforted
using the product and the company he is assosiated with eg:
if he has called up to icici call center then ,customer
sevice he has received should be such that he is delighted to
be assosiated with the bank

what are the responsibilities as a call centre execuitive when we talk to the customer ?

2430

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why do u want to leave the last organization ?

2476

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is computer knowledge is must to work for bpos????????//

2346

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What steps will you take to deal with an unsatisfied customer?

1148

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i am 10 pass with cbse board can i get a job in call center

5858

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Tell something about today's climate?

5717

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What would you do if the customer says that it took you long to resolve an issue?

1291

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tell about most momerable movement

3254

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Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.

2491

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please let me know about the versant round...

2490

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hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute

2615

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Tell me about ur college days

1533

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What is the difference between KRA & KPI

2539

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How to give effective introduction...for the designation of Team Leader (BPO)

6312

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What are the critical attributes of a call center executive?

1210

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