Answer / meenakshi

According to me a trainer is a person who is full of
knowledge regarding the process. Trainer should be a kind
of person who inspire the group of people who has joined
the BPO recently as there is some negativity in the intial
stage of a BPO job. Trainer is a person who make the
trainees love to learn. Moreover, trainer sholud not only
train but they have the capability to make people enjoy so
that trainees did not get bore of the session. The main
quality should be best knowledge of the product, the
capability of insipration, the capability of taking
responsibility and moreover giving responsibilty
further...........

Answer / ajit

Trainer person has full knowledge about that company
product.. trainer not only teach about product along with
company rules & Regulation.. & trainer should have
qualities like stongly motivational power, descipline and
good communication skill.

Answer / piyush k. chauhan

A trainer must be a subject matter expert & aware of his
orgnization very well.He/she should possess to skills such
as effective people management, communication & public
speaking. Trainer must be inspirational,easily
approachable, empathatic,filled with good sense of humour
and friendly. :)

Answer / varsha

Trainer is always the first point of contact for a new
employee.He should have good communication skills,product
knowledge about the company,along with good interpersonal
skills .He should have patience ,be friendly and
interactive.His main motive is to give training to
employees effectively with good feedback sills.He should be
an asset to the company.

Answer / suman

The trainer in b.p.o means who has the full knowledge abt
the company or abt the projece the are deaing
with.........hew traing the people who are are selected as
a customer service assosciate in their company........
The qualities required for a triner is
firstly he should be a proffesional and should have a good
communication skills and he should be a smarter..he should
some teaching field experieence also..........and he should
throw with the project.............

Answer / aejaz ahmad

A trainer should be a knowlegable person, Specialy about
the Company and it's product also He should be able to
handle the team he should be Experiaced and Professinal
person. He should hve agood communication skill.He should
be a helpful persond and he should also asmather person.

what kind of questions are asked for non-voice processing interviews?

1 Answers   CMS,

why you want to join a bpo

1 Answers   HCL, Infosys, Paytm, WNS,

1.How to describe my school days

12 Answers   ABC, Genpact, IBM, IndiGo, Johnson, Sitel, Wipro,

What Motivates you for this job ?

2 Answers   IBM, Southeast Eminence,

WHY SOMEONE WANT TO APPLIED FOR AN IJP IN SAME PROCESS BUT DIFFRENT DEPARTMENT

0 Answers  

do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview

0 Answers   AON, Genpact,

If you had enough money to retire right now, would you? : bpo

0 Answers  

how can i know call center is a good felid?

3 Answers  

If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?

6 Answers   Aegis, BPO, Call Centre, HCL, IBM,

What are the question being asked by HSBC???

0 Answers   HSBC,

What is TEAM Player

2 Answers  

i have done b.sc computers,i want to go to tech support interviews,i have basic hardware knowledge,what type of questions they are asking inthis interviews,pls send me interview questions

1 Answers   DELL, GE, HSBC, MNC, Morepen, Reliance, Sutherland, TransWorks,