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what do you mean by trainer in bpo and what are there
qualities
- 6 Answers
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Answers were Sorted based on User's Feedback
Answer / meenakshi
According to me a trainer is a person who is full of
knowledge regarding the process. Trainer should be a kind
of person who inspire the group of people who has joined
the BPO recently as there is some negativity in the intial
stage of a BPO job. Trainer is a person who make the
trainees love to learn. Moreover, trainer sholud not only
train but they have the capability to make people enjoy so
that trainees did not get bore of the session. The main
quality should be best knowledge of the product, the
capability of insipration, the capability of taking
responsibility and moreover giving responsibilty
further...........
| Is This Answer Correct ? | 178 Yes | 4 No |
Answer / ajit
Trainer person has full knowledge about that company
product.. trainer not only teach about product along with
company rules & Regulation.. & trainer should have
qualities like stongly motivational power, descipline and
good communication skill.
| Is This Answer Correct ? | 81 Yes | 5 No |
Answer / piyush k. chauhan
A trainer must be a subject matter expert & aware of his
orgnization very well.He/she should possess to skills such
as effective people management, communication & public
speaking. Trainer must be inspirational,easily
approachable, empathatic,filled with good sense of humour
and friendly. :)
| Is This Answer Correct ? | 37 Yes | 5 No |
Answer / varsha
Trainer is always the first point of contact for a new
employee.He should have good communication skills,product
knowledge about the company,along with good interpersonal
skills .He should have patience ,be friendly and
interactive.His main motive is to give training to
employees effectively with good feedback sills.He should be
an asset to the company.
| Is This Answer Correct ? | 33 Yes | 2 No |
Answer / suman
The trainer in b.p.o means who has the full knowledge abt
the company or abt the projece the are deaing
with.........hew traing the people who are are selected as
a customer service assosciate in their company........
The qualities required for a triner is
firstly he should be a proffesional and should have a good
communication skills and he should be a smarter..he should
some teaching field experieence also..........and he should
throw with the project.............
| Is This Answer Correct ? | 48 Yes | 34 No |
Answer / aejaz ahmad
A trainer should be a knowlegable person, Specialy about
the Company and it's product also He should be able to
handle the team he should be Experiaced and Professinal
person. He should hve agood communication skill.He should
be a helpful persond and he should also asmather person.
| Is This Answer Correct ? | 21 Yes | 8 No |
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