what do you mean by trainer in bpo and what are there
qualities
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Answer Posted / piyush k. chauhan
A trainer must be a subject matter expert & aware of his
orgnization very well.He/she should possess to skills such
as effective people management, communication & public
speaking. Trainer must be inspirational,easily
approachable, empathatic,filled with good sense of humour
and friendly. :)
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