When a high severity issue is found in production how to
handle this situation.
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Answer / subashini
when a issue is found in production level, it is in general
raised as high priority issue.
Issue found in production envt will be escalated to support
team.Then appropriate development team will attend to this
issue & provide a fix as patch.This patch will be tested
locally by setting up the production envt scenario n after
ensuring the functionality, this will be sent to deploy in
the production envt.
| Is This Answer Correct ? | 12 Yes | 2 No |
Answer / rahul
when system goes down/crashes it is considered as high severity issue. we report it to the development team/TL.
| Is This Answer Correct ? | 0 Yes | 7 No |
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