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Your company provides answering services for several major catalog retailers. The number of calls coming into the service center per month has continued to increase over the past 18 months. The phone system is approaching the maximum load limits and needs to be upgraded. You've been assigned to head up the upgrade project. Based on the company's experience with the vendor who worked on the last phone upgrade project, you're confident they'll be able to assist you with this project as well. Which of the following is true? A. You’ve made an assumption about vendor availability and expertise. The project came about due to a business need. B. Vendor availability and expertise are constraints. The project came about due to a business need. C. You've made an assumption about vendor availability and expertise. The project came about due to a marketing demand. D. Vendor availability and expertise are constraints. The project came about due to a marketing demand.
This tool and technique of Quality Control keeps errors from reaching the customer: A. Inspection B. Prevention C. Corrective action D. Performance measurement
You are the project manager for a construction company that is building a new city and county office building in your city. You recently looked over the construction site to determine if the work to date was conforming to the requirements and quality standards. Which tool and technique of Quality Control are you using? A. Performance measurements B. Inspection C. Sampling D. Prevention
Describe the risk in software engineering.
All of the following are true regarding configuration management except: A. Requires all acceptance decisions to be made through the CCB B. Serves as a change control system C. Describes the physical characteristics of the product of the project D. Controls changes to the characteristics of an item or system
Describe resource planning during the estimation of software project.
You are the project manager for Design Your Web Site, Inc. Your company is designing the website for a national grocery score chain. You have your activity list in hand and are ready to diagram the activity dependencies using the PD technique. You know that: A. PDM uses AON diagramming methods. B. PDM uses AOA diagramming methods. C. PDM uses ADM diagramming methods. D. PDM uses PDM diagramming methods.
Three people are responsible for establishing cost of quality theories. Crosby and Juran are two of them, and their theories respectively are: A. Grades of quality, fitness for use B. Fitness for use, zero defects C. Zero defects, fitness for use D. Cost of quality, zero defects
The product description, strategic plan, project selection criteria, and historical information are considered: A. Inputs to the project Planning process B. Inputs to the project Overview process C. Inputs to the project Initiation process D. Inputs to the project Execution process
Which of the following are the outputs of the Contract Closeout process? A. Project archives, formal acceptance and closure, contract file B. Contract file, formal acceptance and closure C. Project archives, contract file D. Contract file, formal acceptance and closure, lessons learned
You work for a large manufacturing plant. You're working on a new project for an overseas product release. This is the company's first experience in the overseas market, and they hope to make a big splash with the introduction of this product. The project entails producing your product in a concentrated formula and packaging it in smaller containers than the U.S. product uses. A new machine is needed in order to mix the first set of ingredients in the concentrated formula. Which of the following is true? A. The new machine, the concentrated formula, and the smaller package are each project constraints. B. The new machine, the concentrated formula, and the smaller package description must be incorporated into the product description document. C. The new machine, the concentrated formula, and the smaller package are each project assumptions. D. The new machine, the concentrated formula, and the smaller package are each considered deliverables.
You have been assigned to a project that will allow job seekers to fill out applications and submit them via the company website. You report to the VP of human resources. You are also responsible for screening applications for the information technology division and setting up interviews. The project coordinator has asked for the latest version of your changes to the online application page for his review. Which organizational structure do you work in? A. Functional organization B. Weak matrix organization C. Projectized organization D. Balanced matrix organization
Explain on the project management life cycle process?
You are a project manager for Bluebird Technologies. Bluebird writes custom billing applications for several industries. A scope change has been requested. You know change is concerned with all of the following except: A. Managing change B. Verifying change C. Influencing causes of change D. Determining that a change occurred
You are the project manager for Lucky Stars nightclubs. They specialize in live country and western band performances. Your newest project is in the Planning process. You are working on the WBS. The finance manager has given you a numbering system to assign to the WBS. Which of the following is true? A. The numbering system is a unique identifier known as the code of accounts, which is used to track the costs of the WBS elements. B. The numbering system is a unique identifier known as the WBS dictionary, which is used to track the descriptions of individual work elements. C. The numbering system is a unique identifier known as the code of accounts, which is used to track time and resource assignments for individual work elements. D. The numbering system is a unique identifier known as the WBS dictionary, which is used to assign quality control codes to the individual work elements. ?
