You are working on a project and are in the Quality Planning process. You know that if the customer requirements are not satisfied while the product is still in the control of the organization, it may result in corrective action, rework, scrapping, and downtime. Which of the following is true regarding the cost of quality? A. Cost of quality is an output of this process, and this is an internal failure cost. B. Cost of quality is a tool and technique of this process, and this is a prevention cost. C. Cost of quality is an output of this process, and this is a prevention cost. D. Cost of quality is a tool and technique of this process, and this is an internal failure cost.
1024You are the project manager for your company's annual Spring Fling. You've made all the plans and reserved the outdoor grounds for the appropriate day and time. You are now two days away from the big day, and the forecast is calling for light rain showers in the afternoon. You rented tents just in case this risk occurred. This is an example of which Risk Response Planning tool and technique? A. Passive acceptance B. Contingency planning C. Avoidance D. Transference
950You are a project manager who believes people will always perform at their best if given the proper expectations and motivation. Which theory do you subscribe to? A. Theory X B. Hygiene theory C. Contingency theory D. Theory Y
999The tools and techniques of Source Selection include all of the following except: A. Contract negotiation B. Work authorization system C. Weighting systems D. Independent estimates
1188You are an international project manager from the United States living in a foreign country. The project you're working on has lasted two-and-a-half years. During that time, you've really gotten to feel comfortable in the foreign country and have enjoyed living in their culture. The project has just ended, and you've returned to the United States. Upon your return, you're surprised to find that you're feeling a little disoriented as you've gotten so used to the foreign culture and its slower pace that you've forgotten what some things are like in the US. This experience is known as: A. Diversity shock B. Global norming C. Culture shock D. Culture norming
1048Which performance measurement is the cost of work budgeted for an activity within a certain time frame? A. AV B. PV C. EV D. EAC
996You are a project manager for Uncle Sam's Flag Company. Your company has designed a new line of products featuring the American flag. Due to some unique circumstances, the products are in hot demand and the project sponsor has asked you to do whatever it takes to get this project completed early and make the products available. You regularly check the progress of the project with your team members using which of the following techniques? A. E-mail communication B. Status review meetings C. Project management information systems D. Receiver communication model
1182What is the process in the Executing process group that determines if the project satisfies quality standards, identifies lessons learned, and review quality management activities to verify the correct quality elements are being examined? A. Quality Control B. Quality Monitoring and Control C. Quality Assurance D. Scope Verification
1099You are a project manager for Snow Fun, a chain of retail shops specializing in winter spurts gear and clothing. You've been working on contract with Snow Fun and are ready to move on to your next assignment. As the project manager, you know all of the following are true regarding the project Closing processes except: A. Administrative Closure is always required at the close of the project. B. The Closing processes are the most often skipped processes. C. Administrative Closure should occur prior to Contract Closeout. D. Both Closing processes verify that the work and product of the project were completed satisfactorily.
1037You are a project manager for Cashiers Systems. Your company produces cashiering systems and software for the retail industry. Your customer has requested a change that will change the characteristics of the cashiering system. You've described the characteristics of the cashiering system using this tool and technique of the Integrated Change Control process: A. Product description B. Product analysis C. Decomposition D. Configuration management
1010The lowest level of the WBS is called what? A. Code of accounts B. Requirement C. Milestone D. Work package
1177Your organization regularly uses a tool and technique of the Contract Closeout process to identify lessons learned, including the successes and failures, which will benefit future activity on this project and on future projects. Which tool and technique arc they using? A. Product documentation inspection B. Contract process review C. Performance measurement review D. Procurement audit
1372You are a project manager for Safari Outfitters. Your company is going to offer a new product line in the upcoming spring catalog. Your project team has 10 months to secure contracts with suppliers, finalize the designs, get the product into the catalog, and stock the warehouse. This is an example of: A. An assumption because the project team has worked on projects like this before and know they can meet the 10-month deadline B. An assumption because the project team has a limited amount of time to complete the project C. A constraint because the project team has a limited amount of time to complete the project D. A constraint because the project team is working with a new product line that hasn't been developed before
926What is the name of the unplanned response used to deal with negative risk events in the Risk Monitoring and Control process? A. Mitigation B. Contingency plans C. Workarounds D. Corrective action
1208You are ready to perform the Activity Sequencing process for your project. To make your job easier, you're going to use a software tool to help you draw a PDM network diagram. Most software programs use this technique. You know all of the following are true regarding the PDM except: A. It shows the activities on arrows and connects them to dependencies usually depicted as circles. B. It’s also called AON. C. It shows the activities in boxes with arrows connecting the dependent activities. D. It uses four types of dependency relationships of which finish to start is one.
1091Post New Project Management Questions
You need to convey some very complex, detailed information to the project stakeholders. The best method of communicating this kind of information is? A. Verbal B. Vertical C. Horizontal D. Written
Deliverables can be described as: A. The purpose for undertaking the project B. The verifiable results of products or services that must be produced to consider the project complete C. The specifications regarding the goals of the project that must be produced to consider the project complete D. The measurable outcomes of the project goals
You know that BAC = 375, PV = 300, AC = 200, and EV = 250. Variances that have occurred on the project to date are not expected to continue. What is the ETC? A. 75 B. 50 C. 125 D. 150
Your hardware vendor left you voicemail saying that a potential snowstorm in the Midwest might prevent your equipment from arriving on time. She wanted to give you a heads-up and asked that you return the call. Which of the following is true? A. This is a secondary risk, which is an output of Risk Response Planning. B. This is a contingency plan, which is an output of Risk Response Planning. C. This is a risk, which is an output of Risk Identification. D. This is a trigger, which is an output of Risk Identification.
You are a project manager for a software manufacturing firm. The project you've just finished created a new software product that is expected to become a number-one seller. A friend of yours is a certified software instructor. They have asked you for a copy of the software prior to the beta release through the marketing department so they can get familiar with it. What is the most appropriate response? A. Since your friend is certified to teach your company's brand of software, provide them with a copy of the software. B. Ask them to sign a nondisclosure agreement before releasing a copy of the software. C. Decline the request since you stand to gain from this transaction by receiving free training. D. Decline the request because the software is the intellectual property of the company.
Scope definition is necessary for all of the following reasons except: A. To subdivide project deliverables into smaller components B. To assess the stability of the project scope C. To facilitate time and cost estimates D. To facilitate responsibility and assignment
You are the project manager for a scheduled version release of your company’s software tracking product. You have linked the WBS and project scope definition and assigned roles and responsibilities. You might want to display the roles and responsibilities in which of the following? A. RDM B. PDM C. AOA D. RAM
Describe the 4 p’s in software project management.
You are the project manager for Lucky Stars Candies. You've identified the deliverables and requirements and documented them where? A. In the scope statement, which will be used as in input to the Scope Definition process B. In the scope definition document, which is used as an input to the Scope Planning process C. In the WBS, which is an output of the Scope Planning process D. In the WBS, which is a tool and technique of the Scope Definition process
You are the project manager for a new website for the local zoo. You need to perform Quantitative Risk Analysis. You'll use all of the following tools and techniques to accomplish this except: A. Data precision ranking B. Sensitivity analysis C. Decision tree analysis D. Interviewing
You are going to lake some performance measurements for your current project. You know that PV = 450, AC = 500, and EV= 375. What is the CPI and SPI respectively? A. CPI = .90, and SPI = 1.2. B. CPI = .75, and SPI = .83. C. CPI = 1.2, and SPI = .90. D. CPI = .83, and SPI = .75.
The purpose of the Initiation process is to: A. Formally recognize the existence of a project or project phase B. Formally recognize the need that brought about the project be it marketing demand, customer requests, business need, technological advances, or legal requirements C. Formally recognize the stakeholders of the project and identify them in the project charter D. Formally recognize the project sponsor and document his or her project goals
The Project Management Knowledge Areas: A. Include Initiation, Planning, Executing, Controlling, and Closing B. Consist of nine different areas that bring together processes that have things in common C. Consist of five different processes that bring together phases of projects that have things in common D. Include Planning, Executing, and Controlling processes as these three processes are commonly interlinked
Your project was just completed. Due to some unfortunate circumstances, the project was delayed causing cost overruns at the end of the project. This information might be useful on future projects in all of the following activities except: A. Cost estimating B. Allocating resources C. Product verification D. Activity estimating
You are a project manager for Swirling Seas Cruises food division. You're considering two different projects regarding food services on the cruise lines. The initial cost of Project Fish'n for Chips will be $800,000 with expected cash inflows of $300,000 per quarter. Project Picnic's payback period is six months. Which project should you recommend? A. Project Fish'n for Chips because its payback period is two months shorter than Project Picnic’s B. Project Fish'n for Chips because the costs on Project Picnic are unknown C. Project Picnic because Project Fish'n for Chips' payback period is four months longer than Project Picnic’s D. Project Picnic because Project Fish'n for Chips' payback period is two months longer than Project Picnic's