You are working on a project and are in the Quality Planning process. You know that if the customer requirements are not satisfied while the product is still in the control of the organization, it may result in corrective action, rework, scrapping, and downtime. Which of the following is true regarding the cost of quality? A. Cost of quality is an output of this process, and this is an internal failure cost. B. Cost of quality is a tool and technique of this process, and this is a prevention cost. C. Cost of quality is an output of this process, and this is a prevention cost. D. Cost of quality is a tool and technique of this process, and this is an internal failure cost.

You are the project manager for your company's annual Spring Fling. You've made all the plans and reserved the outdoor grounds for the appropriate day and time. You are now two days away from the big day, and the forecast is calling for light rain showers in the afternoon. You rented tents just in case this risk occurred. This is an example of which Risk Response Planning tool and technique? A. Passive acceptance B. Contingency planning C. Avoidance D. Transference

You are a project manager who believes people will always perform at their best if given the proper expectations and motivation. Which theory do you subscribe to? A. Theory X B. Hygiene theory C. Contingency theory D. Theory Y

The tools and techniques of Source Selection include all of the following except: A. Contract negotiation B. Work authorization system C. Weighting systems D. Independent estimates

You are an international project manager from the United States living in a foreign country. The project you're working on has lasted two-and-a-half years. During that time, you've really gotten to feel comfortable in the foreign country and have enjoyed living in their culture. The project has just ended, and you've returned to the United States. Upon your return, you're surprised to find that you're feeling a little disoriented as you've gotten so used to the foreign culture and its slower pace that you've forgotten what some things are like in the US. This experience is known as: A. Diversity shock B. Global norming C. Culture shock D. Culture norming

Which performance measurement is the cost of work budgeted for an activity within a certain time frame? A. AV B. PV C. EV D. EAC

You are a project manager for Uncle Sam's Flag Company. Your company has designed a new line of products featuring the American flag. Due to some unique circumstances, the products are in hot demand and the project sponsor has asked you to do whatever it takes to get this project completed early and make the products available. You regularly check the progress of the project with your team members using which of the following techniques? A. E-mail communication B. Status review meetings C. Project management information systems D. Receiver communication model

What is the process in the Executing process group that determines if the project satisfies quality　standards, identifies lessons learned, and review quality management activities to verify the correct quality elements are being examined? A. Quality Control B. Quality Monitoring and Control C. Quality Assurance D. Scope Verification

You are a project manager for Snow Fun, a chain of retail shops specializing in winter spurts gear and clothing. You've been working on contract with Snow Fun and are ready to move on to your next assignment. As the project manager, you know all of the following are true regarding the project Closing processes except: A. Administrative Closure is always required at the close of the project. B. The Closing processes are the most often skipped processes. C. Administrative Closure should occur prior to Contract Closeout. D. Both Closing processes verify that the work and product of the project were completed satisfactorily.

You are a project manager for Cashiers Systems. Your company produces cashiering systems and software for the retail industry. Your customer has requested a change that will change the characteristics of the cashiering system. You've described the characteristics of the cashiering system using this tool and technique of the Integrated Change Control process: A. Product description B. Product analysis C. Decomposition D. Configuration management

The lowest level of the WBS is called what? A. Code of accounts B. Requirement C. Milestone D. Work package

Your organization regularly uses a tool and technique of the Contract Closeout process to identify lessons learned, including the successes and failures, which will benefit future activity on this project and on future projects. Which tool and technique arc they using? A. Product documentation inspection B. Contract process review C. Performance measurement review D. Procurement audit

You are a project manager for Safari Outfitters. Your company is going to offer a new product line in the upcoming spring catalog. Your project team has 10 months to secure contracts with suppliers, finalize the designs, get the product into the catalog, and stock the warehouse. This is an example of: A. An assumption because the project team has worked on projects like this before and know they can meet the 10-month deadline B. An assumption because the project team has a limited amount of time to complete the project C. A constraint because the project team has a limited amount of time to complete the project D. A constraint because the project team is working with a new product line that hasn't been developed before

What is the name of the unplanned response used to deal with negative risk events in the Risk Monitoring and Control process? A. Mitigation B. Contingency plans C. Workarounds D. Corrective action

You are ready to perform the Activity Sequencing process for your project. To make your job easier, you're going to use a software tool to help you draw a PDM network diagram. Most software programs use this technique. You know all of the following are true regarding the PDM except: A. It shows the activities on arrows and connects them to dependencies usually depicted as circles. B. It’s also called AON. C. It shows the activities in boxes with arrows connecting the dependent activities. D. It uses four types of dependency relationships of which finish to start is one.