You are working on a project and are in the Quality Planning process. You know that if the customer requirements are not satisfied while the product is still in the control of the organization, it may result in corrective action, rework, scrapping, and downtime. Which of the following is true regarding the cost of quality? A. Cost of quality is an output of this process, and this is an internal failure cost. B. Cost of quality is a tool and technique of this process, and this is a prevention cost. C. Cost of quality is an output of this process, and this is a prevention cost. D. Cost of quality is a tool and technique of this process, and this is an internal failure cost.
553You are the project manager for your company's annual Spring Fling. You've made all the plans and reserved the outdoor grounds for the appropriate day and time. You are now two days away from the big day, and the forecast is calling for light rain showers in the afternoon. You rented tents just in case this risk occurred. This is an example of which Risk Response Planning tool and technique? A. Passive acceptance B. Contingency planning C. Avoidance D. Transference
505You are a project manager who believes people will always perform at their best if given the proper expectations and motivation. Which theory do you subscribe to? A. Theory X B. Hygiene theory C. Contingency theory D. Theory Y
538The tools and techniques of Source Selection include all of the following except: A. Contract negotiation B. Work authorization system C. Weighting systems D. Independent estimates
663You are an international project manager from the United States living in a foreign country. The project you're working on has lasted two-and-a-half years. During that time, you've really gotten to feel comfortable in the foreign country and have enjoyed living in their culture. The project has just ended, and you've returned to the United States. Upon your return, you're surprised to find that you're feeling a little disoriented as you've gotten so used to the foreign culture and its slower pace that you've forgotten what some things are like in the US. This experience is known as: A. Diversity shock B. Global norming C. Culture shock D. Culture norming
555Which performance measurement is the cost of work budgeted for an activity within a certain time frame? A. AV B. PV C. EV D. EAC
509You are a project manager for Uncle Sam's Flag Company. Your company has designed a new line of products featuring the American flag. Due to some unique circumstances, the products are in hot demand and the project sponsor has asked you to do whatever it takes to get this project completed early and make the products available. You regularly check the progress of the project with your team members using which of the following techniques? A. E-mail communication B. Status review meetings C. Project management information systems D. Receiver communication model
685What is the process in the Executing process group that determines if the project satisfies quality standards, identifies lessons learned, and review quality management activities to verify the correct quality elements are being examined? A. Quality Control B. Quality Monitoring and Control C. Quality Assurance D. Scope Verification
568You are a project manager for Snow Fun, a chain of retail shops specializing in winter spurts gear and clothing. You've been working on contract with Snow Fun and are ready to move on to your next assignment. As the project manager, you know all of the following are true regarding the project Closing processes except: A. Administrative Closure is always required at the close of the project. B. The Closing processes are the most often skipped processes. C. Administrative Closure should occur prior to Contract Closeout. D. Both Closing processes verify that the work and product of the project were completed satisfactorily.
525You are a project manager for Cashiers Systems. Your company produces cashiering systems and software for the retail industry. Your customer has requested a change that will change the characteristics of the cashiering system. You've described the characteristics of the cashiering system using this tool and technique of the Integrated Change Control process: A. Product description B. Product analysis C. Decomposition D. Configuration management
558The lowest level of the WBS is called what? A. Code of accounts B. Requirement C. Milestone D. Work package
601Your organization regularly uses a tool and technique of the Contract Closeout process to identify lessons learned, including the successes and failures, which will benefit future activity on this project and on future projects. Which tool and technique arc they using? A. Product documentation inspection B. Contract process review C. Performance measurement review D. Procurement audit
753You are a project manager for Safari Outfitters. Your company is going to offer a new product line in the upcoming spring catalog. Your project team has 10 months to secure contracts with suppliers, finalize the designs, get the product into the catalog, and stock the warehouse. This is an example of: A. An assumption because the project team has worked on projects like this before and know they can meet the 10-month deadline B. An assumption because the project team has a limited amount of time to complete the project C. A constraint because the project team has a limited amount of time to complete the project D. A constraint because the project team is working with a new product line that hasn't been developed before
501What is the name of the unplanned response used to deal with negative risk events in the Risk Monitoring and Control process? A. Mitigation B. Contingency plans C. Workarounds D. Corrective action
680You are ready to perform the Activity Sequencing process for your project. To make your job easier, you're going to use a software tool to help you draw a PDM network diagram. Most software programs use this technique. You know all of the following are true regarding the PDM except: A. It shows the activities on arrows and connects them to dependencies usually depicted as circles. B. It’s also called AON. C. It shows the activities in boxes with arrows connecting the dependent activities. D. It uses four types of dependency relationships of which finish to start is one.
579Post New Project Management Questions
As project manager, you know that all of the following are true concerning analogous estimating techniques except: A. It's a qualitatively based estimating technique. B. It's a top-down estimating technique. C. It's a tool and technique of Activity Duration Estimating and Cost Estimating. D. It’s a form of expert judgment.
You are a contract project manager working with the State of Bliss. Your latest project involves rewriting the Department of Revenue's income tax system. As project manager, you have taken all the appropriate actions regarding confidentiality of data. One of the key stakeholders is a huge movie huff, and she has the power to promote you into a better position at the conclusion of this project. She's reviewing some report data that just happens to include confidential information regarding one of her favorite movie superstars. What is the most appropriate response? A. Report her to the management team. B. Request that she immediately return the information, citing conflict of interest and violation of confidential company data. C. Do nothing as she has the proper level of access rights to the data and this information showed up unintentionally. D. Request that she immediately return the information until you can confirm that she has the proper level of access rights to the data.
You know that BAC = 375, PV = 300, AC = 200, and EV = 250. Variances that have occurred on the project to date are not expected to continue. What is the ETC? A. 75 B. 50 C. 125 D. 150
Lessons learned are used for all of the following except: A. To provide historical information that you can review during your next project B. To document employee performance C. To identify successes and failures on the project D. To record the causes of performance variances
You are the project manager for Fun Days vacation packages. Your new project assignment is to head up the Fun Days resort opening in Austin, Texas. You are estimating the duration of the project plan activities, devising the project schedule, and monitoring and controlling deviations from the schedule. Which of the Project Management Knowledge Areas are you working in? A. Project Scope B. Project Quality C. Project Integration D. Project Time
All of the following are true regarding configuration management except: A. Requires all acceptance decisions to be made through the CCB B. Serves as a change control system C. Describes the physical characteristics of the product of the project D. Controls changes to the characteristics of an item or system
The Project Integration Management knowledge area is made up of which of the following processes? A. Initiation, Project Plan Development, and Integrated Change Control B. Project Plan Development, Project Plan Execution, and Integrated. C. Project Plan Development, Initiation, and Scope Planning D. Initiation, Scope Planning, and Integrated Change Control
You are a project manager for Dutch Harbor Consulting. Your latest project involved the upgrade of an organization's operating system on 236 servers. You performed this project under contract. You are in the Contract Closeout process and know that you should document: A. Lessons learned B. Performance measurements C. Formal acceptance D. Product verification
You are the newly appointed project manager for a pharmaceutical company. Your company has asked you to head up a project to research a new children's medication. You've identified the lab equipment you'll need, the software needed to perform analysis and measurements, and the skill level and types of the technicians and researchers for this project. Which of the following is true? A. The project manager and resources have been identified as part of the outputs of the Initiation process, and this information can be found in the project charter. B. The resources and project manager have been identified as an input to the project Initiation phase. Further information is needed to produce the project charter, which will include the resources and project manager. C. The project manager and resources have been identified as part of the project selection process. The selection committee requires resource information to make a final decision. D. The resources and project manager have been identified as part of the project selection process. The selection committee requires resource information to make a final decision.
You are a project manager for Laurel's theater productions. Your new project is coming in over budget and requires a cost change through the cost change control system. You know all of the following are true regarding Cost Control except: A. Performance is monitored to detect variances B. Changes are reflected in the cost baseline C. Changes are monitored and reflected in the project scope D. Changes are monitored so that inappropriate changes do not get into the cost baseline
You are the project manager for Design Your Web Site, Inc. Your company is designing the website for a national grocery store chain. You have your activity list in hand and several time estimates and are ready to diagram the activity dependencies. You should use which of the following? A. PDM techniques B. PDM or ADM techniques C. AON techniques D. ADM techniques
All of the following are true regarding Ishikawa diagrams in the Quality Planning process except: A. They are also called cause-and-effect diagrams. B. They are also called fishbone diagrams. C. They are a tool and technique of this process. D. They are an output of this process.
You are a project manager and are in the Closing process of the project. Your customer has been presented with a formal acceptance and sign-off document. They refuse to sign, claiming the product does not meet their expectations. You know that this situation could have been prevented by doing all of the following except : A. Documenting the requirements B. Documenting the customer's refusal to sign C. Performing quality inspections during the process D. Requesting sign-off at important milestones
You are a project manager for a new software development project. You have a few activities that require specialized testing. The testing might need to be repeated more than once. Which of the following do you choose? A. The Graphical Evaluation and Review Technique because it allows for conditional branching and looping for the testing activity B. The Critical Path Method because it allows for float time to be calculated for the testing activity C. The Program Evaluation and Review Technique because it allows for conditional branching and looping for the testing activity D. The Program Evaluation and Review Technique because it allows for a weighted average distribution, which will even out the time needed for the testing activity
All of the following strategies are tools and techniques of Risk Response Planning used to reduce or control risk except? A. Mitigation B. Simulation C. Avoidance D. Acceptance
