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You are working on a project and are in the Quality Planning process. You know that if the customer requirements are not satisfied while the product is still in the control of the organization, it may result in corrective action, rework, scrapping, and downtime. Which of the following is true regarding the cost of quality? A. Cost of quality is an output of this process, and this is an internal failure cost. B. Cost of quality is a tool and technique of this process, and this is a prevention cost. C. Cost of quality is an output of this process, and this is a prevention cost. D. Cost of quality is a tool and technique of this process, and this is an internal failure cost.
986You are the project manager for your company's annual Spring Fling. You've made all the plans and reserved the outdoor grounds for the appropriate day and time. You are now two days away from the big day, and the forecast is calling for light rain showers in the afternoon. You rented tents just in case this risk occurred. This is an example of which Risk Response Planning tool and technique? A. Passive acceptance B. Contingency planning C. Avoidance D. Transference
903You are a project manager who believes people will always perform at their best if given the proper expectations and motivation. Which theory do you subscribe to? A. Theory X B. Hygiene theory C. Contingency theory D. Theory Y
953The tools and techniques of Source Selection include all of the following except: A. Contract negotiation B. Work authorization system C. Weighting systems D. Independent estimates
1146You are an international project manager from the United States living in a foreign country. The project you're working on has lasted two-and-a-half years. During that time, you've really gotten to feel comfortable in the foreign country and have enjoyed living in their culture. The project has just ended, and you've returned to the United States. Upon your return, you're surprised to find that you're feeling a little disoriented as you've gotten so used to the foreign culture and its slower pace that you've forgotten what some things are like in the US. This experience is known as: A. Diversity shock B. Global norming C. Culture shock D. Culture norming
993Which performance measurement is the cost of work budgeted for an activity within a certain time frame? A. AV B. PV C. EV D. EAC
941You are a project manager for Uncle Sam's Flag Company. Your company has designed a new line of products featuring the American flag. Due to some unique circumstances, the products are in hot demand and the project sponsor has asked you to do whatever it takes to get this project completed early and make the products available. You regularly check the progress of the project with your team members using which of the following techniques? A. E-mail communication B. Status review meetings C. Project management information systems D. Receiver communication model
1140What is the process in the Executing process group that determines if the project satisfies quality standards, identifies lessons learned, and review quality management activities to verify the correct quality elements are being examined? A. Quality Control B. Quality Monitoring and Control C. Quality Assurance D. Scope Verification
1052You are a project manager for Snow Fun, a chain of retail shops specializing in winter spurts gear and clothing. You've been working on contract with Snow Fun and are ready to move on to your next assignment. As the project manager, you know all of the following are true regarding the project Closing processes except: A. Administrative Closure is always required at the close of the project. B. The Closing processes are the most often skipped processes. C. Administrative Closure should occur prior to Contract Closeout. D. Both Closing processes verify that the work and product of the project were completed satisfactorily.
996You are a project manager for Cashiers Systems. Your company produces cashiering systems and software for the retail industry. Your customer has requested a change that will change the characteristics of the cashiering system. You've described the characteristics of the cashiering system using this tool and technique of the Integrated Change Control process: A. Product description B. Product analysis C. Decomposition D. Configuration management
970The lowest level of the WBS is called what? A. Code of accounts B. Requirement C. Milestone D. Work package
1117Your organization regularly uses a tool and technique of the Contract Closeout process to identify lessons learned, including the successes and failures, which will benefit future activity on this project and on future projects. Which tool and technique arc they using? A. Product documentation inspection B. Contract process review C. Performance measurement review D. Procurement audit
1299You are a project manager for Safari Outfitters. Your company is going to offer a new product line in the upcoming spring catalog. Your project team has 10 months to secure contracts with suppliers, finalize the designs, get the product into the catalog, and stock the warehouse. This is an example of: A. An assumption because the project team has worked on projects like this before and know they can meet the 10-month deadline B. An assumption because the project team has a limited amount of time to complete the project C. A constraint because the project team has a limited amount of time to complete the project D. A constraint because the project team is working with a new product line that hasn't been developed before
878What is the name of the unplanned response used to deal with negative risk events in the Risk Monitoring and Control process? A. Mitigation B. Contingency plans C. Workarounds D. Corrective action
1162You are ready to perform the Activity Sequencing process for your project. To make your job easier, you're going to use a software tool to help you draw a PDM network diagram. Most software programs use this technique. You know all of the following are true regarding the PDM except: A. It shows the activities on arrows and connects them to dependencies usually depicted as circles. B. It’s also called AON. C. It shows the activities in boxes with arrows connecting the dependent activities. D. It uses four types of dependency relationships of which finish to start is one.
1046Post New Project Management Questions
You are the project manager for an upcoming outdoor concert event. You're working on the procurement plan for the computer software program that will control the lighting and screen projections during the concert. You're comparing the cost of purchasing a software product to the cost of your company programmers writing a custom software program. You are engaged in which of the following? A. Procurement planning B. Sensitivity analysis C. Transference of risk D. Make or buy analysis
Which of the following is true regarding constraints and assumptions? A. Constraints restrict the actions of the project team, and assumptions are considered true for planning purposes. B. Constraints are considered true for planning purposes, and assumptions limit the options of the project team. C. Constraints consider vendor availability and resource availability to be true for planning purposes. Assumptions limit the project teamwork within predefined budgets or time lines. D. Constraints and assumptions are inputs to the Initiation process. They should be documented, as they will be used throughout the project Planning process.
When a project is being performed under contract, the product description is provided by which of the following? A. The buyer B. The project sponsor C. The project manager D. The contractor
Project selection criteria might include: A. Benefit measurement methods B. Constrained optimization analysis C. NPV calculations D. Potential market share or increased public perception
Your project progressed as planned up until yesterday. Suddenly, an unexpected risk event occurred. You quickly devised a response to deal with this negative risk event using which of the following tools and techniques of Risk Monitoring and Control? A. Risk management plan updates B. Workarounds C. Corrective action D. Additional risk identification
Brainstorming and the Delphi technique are two types of information-gathering techniques found in which process? A. Risk Management Planning B. Risk Response Control C. Risk Identification D. Quantitative Risk Analysis
During contract negotiations, your vendor tells you that the equipment originally bid in the RFP is no longer available. They say the best solution is to buy the new equipment they're offering, which is a higher price than the original equipment. You have concerns that the new equipment might not be compatible with existing equipment and try to discuss this with them. They remind you that this decision was already made during the last contract negotiation meeting so there's no need to continue to discuss it. This is an example of which of the following? A. Proposal B. Compromise C. Storming D. Fair accomplish
Your company. Kick That Ball Sports, has appointed you project manager for their new Cricket product line introduction. This is a national effort, and all the retail stores across the country need to have the new products on the shelves before the media advertising blitz begins. The product line involves three new products, some with multiple deliverables. The Scope Definition process is now complete. Which of the following is true? A. The WBS template, an output of the Scope Definition process, was used from the previous project to create the WBS for this project. The WBS encompasses the major deliverables for the project. B. The WBS template from the previous project, an output from the Scope Planning process, was used to create the WBS for this project. The WBS encompasses the major deliverables for the project. C. The WBS, an output of the Scope Planning process, has been created, and it encompasses the full scope of work for the project. D. The WBS, an output of the Scope Definition process, has been created, and it encompasses the full scope of work for the project.
You are the project manager for a nonprofit organization. Your project has come about due to a social need. Your sponsor wants to get right to the Planning process. However, you know that a scope statement should be published prior to proceeding to the Planning processes. All of the following are true regarding scope statements except: A. It documents roles and responsibilities. B. It can be modified to reflect changes to the scope of the project. C. It describes the project deliverables, requirements, and objectives D. It serves as a baseline for future project decisions.
You have been assigned to a project in which the objectives are to direct customer calls to an Interactive Voice Response system before being connected to a live agent. You are in charge of the media communications for this project. You report lo the project manager in charge of this project and the VP of marketing, who share responsibility for this project. Which organizational structure do you work in? A. Functional organization B. Weak matrix organization C. Projectized organization D. Balanced matrix organization
Sally is a project manager working on the Resource Planning process. She should consider all of the following when developing the resource requirements output except: A. WBS B. Supply purchase policies C. Resource rates D. Special knowledge and talents
Common causes of variances are a result of all of the following except: A. Random variances B. Predictable variances C. Special variances D. Variances that are always present in the process
Your project is in the Scope Definition process. You've just completed the WBS. Which of the following is true? A. The WBS breaks the project deliverables down to a level where alternatives identification can be used to determine how level two assignments should be made. B. The WBS breaks the project deliverables down to a level where project constraints and assumptions can be easily identified. C. The WBS breaks the project deliverables down to the work package level where product analysis can be documented. D. The WBS breaks the project deliverables down to the work package level where cost and time estimates can be easily determined and quality control measurements can be determined.
Which of the following is true regarding Administrative Closure? A. It occurs at the end of a project phase and at the end of the project. B. It occurs at the end of the project phase only. C. It occurs at the end of the project only. D. It is performed prior to Contract Closeout.
Many times software delivery is late, why? Give reason.
