SAP CRM (Customer Relationship Management) Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

SAP CRM (Customer Relationship Management) Interview Questions

Questions Answers Views Company eMail

What is the difference between crm and erp?

1148

In real time what sap crm consultant to?

1078

Define the function of action profile in sap crm?

920

List out factors that can be an obstacle for crm (customer relationship management/ manager) success to an organization?

1217

Differentiate between opportunity and lead in sap crm?

1032

Explain how crm can be helpful in handling emails from customers?

1004

Mention some technical benefits of incorporating crm into an organization?

1051

What are the most important modules in crm?

1116

What are some of the challenges that an organization might have to face while incorporating crm?

1092

In delta download which table is retrieve from r/3 to crm ?

996

Mention the various standard transaction types for sales?

950

Mention the various types of business documents?

979

Explain some example of business object, customizing object, condition object ?

983

What do you mean by sap crm sales?

926

Define the term lead available in the sap crm. ?

969

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Un-Answered Questions { SAP CRM (Customer Relationship Management) }

What is the difference between interaction record and other business activities?

928

What are the key factors to consider in replicating the existing r/3 sales orders to crm? What do we lose if we do not replicate these sales order's over?

918

What is task & activity ?

1093

What is the business process involved in sap-crm?

894

Can we get price for the products by maintaining condition types in crm without connecting to ipc?

954

Explain the crm one order concept, and logical structure of a business transaction?

1166

4.What is the business process of client? 5.Do you have any exp. Of debugging? 6.What is a business role? 7.Have you ever created different user interfaces for different users? 8. How will you analyse the best sales man or area through pipeline management. 9.How a lead goes to opportunity. 10.how a sales assistant works 11. What are the actions and conditions you defined for sales assistant? Explain.

2214

How will you know if the data has been successfully transferred? Where will you check it?

963

What is your service life-cycle?

2304

What is the action profile in sap crm?

940

What is application builder?

2217

Explain the integration between lead and sale ?

2245

Define the term lead available in the sap crm. ?

969

What do you mean by catalog variant?

1142

In sap crm, what is the action profile?

985

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