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Can you give an example of a time when you experienced good customer service and explain why it was good ? Tell me about a time when you gave effective customer service?
5074why do you want to join a call centre being a computer science graduate?
DELL, Htmt, Spectramind, Tata DoCoMo, Wipro,
11 30402After completing your graduation u were not working for a year. What were u doing during that period?
5 17169I'm a team lead at a call center and there are two other team leads who share the same floor. where do u stand as a team lead when compared to other two?
1 5465Post New Call Centre AllOther Questions
What is your toughest or most challenging experience in life and how did you handle it?
Are you ambitious?
what would a system restore do?technically what would it do
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
Explain how to tackle the customer language barrier that exists in between?
How will you manage your study?
what are the responsibilities as a call centre execuitive when we talk to the customer ?
Give example of situation where you were able to set priorities and abide by them ?
tell me about your college life?
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
Tell me about ur college days
If our call center is involved in activities that bend many laws, would you work with us?
i m under graduation student in B.A Stream. what is career in Genpact..
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
