Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
2523Hi guys...... I'm sukanya. I have done Bsc(comp). Im fresher tryng job in Mncs lke dell, wipro, knoah, accenture. Plz help me
1 3213Post New Call Centre AllOther Questions
How long did you travel to get here in our office?
When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
What are the critical attributes of a customer service representative?
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
How is Attrition Calculated ?
How to deal with a customer who denies paying for the product?
Why are like to work in my company?
Are you a good team player?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
What is your biggest achievement? Can you give me an example of ?
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
Discribe Banglore?
How do you ensure that your departments goals are in line with the overall company goals?
whay u r join RBS? and what do u know about this co. tell me somethng about RBS ?