Call Centre AllOther Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther Interview Questions

Questions Answers Views Company eMail

please let me know about the versant round...

2530

How is Attrition Calculated ?

IntelNet,

2007

How is Absenteesim Calculated ?

IntelNet,

1957

How is AHT Calculated

IntelNet,

1927

What are your KPI’S / KRA's ?

IntelNet,

2080

What are the challenges have you face as a Team Leader ?

IntelNet,

1 2879

What was your Service Level Agreement ( SLA) Ratio :-

IntelNet,

1867

Define Customer Service & Why is Customer Service important ?

IntelNet,

2089

What is your experience in Client Management ? Types of Client Interaction ?

IntelNet,

2001

How will you manage agents who are more tenured in the organisation and are elder to you ?

IntelNet,

2217

How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

IntelNet,

1762

What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

IntelNet,

1835

What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?

IntelNet,

2078

What are your Strengths & What are your Weaknesses ?

IntelNet, Wipro,

2059

What are the steps you follow when you appraise an advisor ?

IntelNet,

2042

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Un-Answered Questions { Call Centre AllOther }

Your expected salary?

2359

Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me

1941

hello im bartek, who wants to be my girlfriend.?

2450

Tell us something about yourself, discuss 5 characteristics

2732

CAN ANY ONE TELL ME , IS THERE ANY BPO SIFT BETWEEN 2AM TO 9AM

2648

Which one do you think –web or voice- suits your qualifications better? : bpo

1804

I like to perform well in pick and speek round what are the tips?

2352

Sell me your used envelope?

1895

what is your career aspect & if they asked in general what should i answer?

2313

Explain briefly Globalisation

2632

speak something about railways?

2526

tell about ur self,what do u know about call center n iam an Be graduate how i should answer

2464

sell to me a phone....

2197

What do you know about the centre/company/role?

2029

how are you qualified for this job?

2442

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