Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

please let me know about the versant round...

1884

How is Attrition Calculated ?

IntelNet,

1445

How is Absenteesim Calculated ?

IntelNet,

1390

How is AHT Calculated

IntelNet,

1430

What are your KPI’S / KRA's ?

IntelNet,

1506

What are the challenges have you face as a Team Leader ?

IntelNet,

1 2117

What was your Service Level Agreement ( SLA) Ratio :-

IntelNet,

1304

Define Customer Service & Why is Customer Service important ?

IntelNet,

1571

What is your experience in Client Management ? Types of Client Interaction ?

IntelNet,

1403

How will you manage agents who are more tenured in the organisation and are elder to you ?

IntelNet,

1695

How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

IntelNet,

1279

What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

IntelNet,

1326

What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?

IntelNet,

1589

What are your Strengths & What are your Weaknesses ?

IntelNet, Wipro,

1463

What are the steps you follow when you appraise an advisor ?

IntelNet,

1460


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

794


What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?

3026


Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

1780


speak about mobile communication for 4minutes(topic)

1965


How do adopt to change?

1463






hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me

3609


in wat manner we shud describe a topic,i wanna know the well mannered step by step answer,plz any one help me outa this

1980


How is Attrition Calculated ?

1445


FIRST DAY OF COLLEGE?

2961


fullform of bku

1960


How would you sell a used toothbrush? A broken pen? A bitten apple?

9052


1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?

1918


1.favorite teacher? 2.memorable event 3:school life Guys please give space for each answer for one particulare question and please mention numbers for which question your are giving he answer...please dont mixup

1904


What are advatages and disadvatages of BPO job?

1868


how to give your interoduction ,what are the necessayr thing which about we talk .

2507