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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

you have done graduation in fashion designing.why didnt you do msc in this feild?

1 3059

What was the best call you have taken in your previous call centre please tell me what happened between the customer and you

GE,

1 3616

wat do u knw abt

IBM, RR Infosolution,

1 4260

Why is it that SMS/MO recieves a sent and delivered acknowledgement but MT is not recieving the message?

1350

what do u mean by bpo

2 4619

plz dont joint in ITronic consultancy Next 2 HP Bunk, Shivaji Nagar,JC Nagar,Banglore they wil promise u placement in international call Centres and cahrege Rs4000. after training they wont care about,wheather u die or alive. plz inform ur Friends.

1 3234

Dear all pls send fic aptitude questions and answer

Tata Business Support Services TBSS,

1 3189

what is internet?

IBM, Nedbank,

10 11097

formula of sla,aht

Aegis, HGS, Intelenet,

8 40846

what is mis reports and what reports team leader has to made

Intelenet,

3 7343

I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.

1157

What is difference between call center & BPO ?

2 6575

Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?

2118

If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?

IBM,

1303

why do you want to join a callcenter

PTCL,

5 6772


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Un-Answered Questions { Call Centre AllOther }

How would you handle negative feedback from angry clients?

255


i am 10 pass with cbse board can i get a job in call center

3942


Extra initiative by u in your current organization other than your KRA (Routine work)

1752


Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate

2322


Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

2913






What is the meaning of the KPI RSAT?

389


What’s your area of opportunity?

4429


1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

1345


How is Attrition Calculated ?

905


Tell me about ur college days

535


How do you measure good customer service?

252


WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE

1387


How to give effective introduction...for the designation of Team Leader (BPO)

5088


9. Insists on error-free records

1547


How can we control attrition and reduce shrinkage

1201