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Serco Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

Tell me 2 minutes about traffic hyderabad ?

48 208842

WHY you choose to work in a call center? why we should hire you without experience in a call center? why do you want to work in a graveyard ship? How much salary do you want to received? what is a call center for you?

31 253612

speak for 2 minutes on some topic

42 628875

What is difference between call centre and bpo

12 73112

I was asked what do I prefer, inbound or outbound? What is better, to choose between the two or to say, any of which? Why?

4 9028





tell about mumbai ?

20 99476

being a b.tech student why do you want to go for a call centre job

2 8914

What are the basic questions for freshers in bpo?

28 174076

Speak about "The impact of coffee in our daily life"

3786

speak about your college days or speak on morning,school days,hometown,or the city where you live

18 132636

Why do you want to be the part of Barclays?

6 57799

Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

9 73051

what are the five things you must carry for your interview?

53 40140

I am interested in bpo non voice process.in HCL BPO there is a written test i.e)aptitude contains basic grammer,20 aptitude ques,basic networking ques.pls help me to clear this test.

7 28722

how did you spend ur last b'day?

1 6025

Post New Serco Call Centre AllOther Interview Questions






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