Answer / manshi

If the developer doesn't accept the defect, then it is
rejected and comes back to the tester. Now the tester will
ask for clarification with the developer why the defect is
rejected. Since everything is based on the Req. documents,
both tester and developer will have to look at the Req.
document, validate it and then report it if necessary or
close the defect.
* This Ans. based on "Interviwe Question for QA Tester" by
Prakash Nepal

Answer / kalyan

Again we will test that area where u find a bug and make
sure that it is not working properly then we will make a
snap shot and we will send to development environment ,.........

If then also they r not accepting we will call to our
testing department and show them the defect

Answer / suman

Retest the same testcase, if u get same bug. Send it to
developer. If developer didn't accept it approch team lead

Answer / ganesh

Hi Guys,

Before placing the Bug in the tool or anywhre make sure
that you will take the screen shot , and which server u r
tested , whether its in Development site or testing site
and make sure that step to reproduce should be written
while placing the bug.

If better try to reproduce the bug before placing the bug.

Hope this is clear..

aroor_ganesh@rediffmail.com

Answer / ganesh

sry chandra,

If developers accept then only its termed as bug, otherwise
its termed as error, If Error/functional mismatch then we
will go ahed with BA discussion infront of concern developers.

We should not encourage developer for the bug rejection /BA
discussion if the raised defect is deviation from our client
requirement.

Hope this clear

Answer / asma shahani

if u are confident then u can reopen the bug by having a
discussion with the developer and show him that the bug
exists

Answer / chandra bhushan singh

If developers reject it then only way to decide it is bug
or not we consult to business analyst, he will finally say
either it is bug or not.

Answer / ankush chaudhari

After rejection by dev. reopen dis bug and check d test environment,and execut again,den take d snap shot and show to d dev.

Answer / sankara

Above all answers are correct,
Before reopen any bug you need to make sure you have right version (updated)of build in your test environment.
And check your test case against requirements, some times there is some chance changing requirements.

Answer / bala

Thanks ....for your valuable suggestion,i will definitely go
for it in future because i am also facing same problem with
our develoffer,so i definitely try this....thanks again for you.

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