i recently faced a question in satyam that what are the documents that we main

i recently faced a question in satyam that what are the
documents that we maintain in support project please help
me in this regard

Question Posted / raj

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i recently faced a question in satyam that what are the documents that we maintain in support proj..

Answer / sen

)Responsibilities in support project

- Handling customization, configuration, and enhancement
related issues
- Handling tickets on Day to Day basis
- Monitoring S&D reports on daily basis required by clients
- Preparing functional specification documents
- Preparing end user training Documents

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i recently faced a question in satyam that what are the documents that we maintain in support proj..

Answer / subha

HI SEN

The question is not onrle but on the documents to be
maintined.

They are user documents . which containsthelist of end
users and supres users whom need to be trained
Secondly the - tcodesat he end of the clinet
THIRDLY TRAINING MANUAL AND USER MANUAL

However your answer is right to an extent

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