what is call centre?
- 22 Answers
- 23886 Views
- Sutherland, Wipro, Zenta, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / mayur pawar
call center bassically known for customer service. where on
the floor a c.s.a ora c.s.e. have to give 100%quality to
the customer it may by the inbound call or it may of
outbound callwhere(inbound deals with customeer service &
outbound deals with hardcore sale.
| Is This Answer Correct ? | 4 Yes | 4 No |
Answer / nazim lalani
Call Centre is a centre where custombers want to get any
quries, and callcentre executive should satisfy the
custombers, thats it
| Is This Answer Correct ? | 2 Yes | 2 No |
Answer / rahul h punjabi
call centre is a bridge between customer and company,where
in agents calls the customer,tells him about the
product,solve his queries,provides him service..basically
call centre deals in two types of calls i.e.inbound and
outbound..Inbound deals with customeer service &
outbound deals with hardcore sale..
| Is This Answer Correct ? | 2 Yes | 2 No |
Answer / rohit
call center is a place where calls are made or recieved for
the purpose of the business and their two types of call
centers one is inbound and the other is out bound
| Is This Answer Correct ? | 1 Yes | 1 No |
Answer / rajjab ali
call centre works like as a networking system, its fully
connects with computer, internet and telephone.There are
two kinds of call centre 1. International call centre and
2. domestic call centre.
International call centres are too large but domestic call
centres are centre under a private company.
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / anurag choudhary
A cal center is centerlized office of any company where
inbound cal are recived to give information about the
product bought frm the company,or from where the outbound
cal are made to give information abt the product of any
compny..
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / dipankar das
call center is a place where calls are made or recieved for
the purpose of the business and their two types of call
centers one is inbound and the other is out bound.
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / daren knight
Call center is an important aspect of BPO industry. All the modules related with voice process are carried out at call center. In a call center calls are made and received and is termed as Outbound and Inbound process.
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / junaid khan
A typical call center is a service center which has
adequate telecom facilities, trained consultants, access to
wide database, internet and other on-line information
support infrastructure to provide information and support
to a customer. It operates to provide round the clock and
year round service i.e. 365 days and 24 hour service
| Is This Answer Correct ? | 0 Yes | 1 No |
Answer / kavinithi
call center is the place where large numbers of calls are
made or received for the purpose of busines is called
callcenter.we can classified this in to two types one is
domestic call center and another one is international.
| Is This Answer Correct ? | 1 Yes | 3 No |
Are you willing to relocate/travel?
speak about joint family v/s nuclear family
what are the works of a qualist analyst in call center
tell me about any famous place,i mean tourist place ?
You are a software Engineering side,why u prefer this callcenter jobs?
9 Answers Brigade, Sutherland,
8. Provide their services at the time they promise to do so
If you had enough money to retire right now, would you? : bpo
What will be your expected Salary? Can you justify your Salary?
3 Answers DBS, Hiranandani, Just Dial, Reliance,
How will you handle irate customer?
6 Answers Sitel, Tech Mahindra,
What should be the starting salary for a fresher?
Why do you want to leave your organization or company?
Speak for 2 minutes about your favourite destination or a dream city
-
Call Centre AllOther (2477)
