Answer / leelagopi

BPO means Business Process Outsourcing, it generally serve
the business people for processing their business to the
extent of their need.BPO companies acts as barriers between
a company and a customer.

Answer / deepthi

BPO means Business Process Outsourcing, which consists of two processess. The first one is voice process and the second one is the non voice process. in the voice again we have two process inbond process and outbond process. where in inbond we receive the calls from the customers and in outbond we do dailing to the custmers.and where as in non voice we do the writing work like dealing with the customers through mail or etc....

Answer / raj

BPO means Business Process Outsourcing, it generally serve
the business people for processing their business to the
extent of their need.BPO companies acts as barriers between
a company and a customer.






yes

Answer / pavan nemali

Bpo means bussiness process outsource which works with a
team of associates who meets the standards of the bussiness
area people (clients), fot the clients to their customers.

Answer / mohd.ashfaq

BPO is a contracting of a specific business task, such as
pay roll,to a third party :service provider usually ,BPO is
implementing as a cost-saying measure for task that a
company requires but does not depend upon to maintain
its position in the market place . BPO is often divided into
two categories 1. back office out sourcing 2. front
office out sourcing .The best common eg. of BPO are call
center ,Human resources, accounting and payroll out sourcing
KPO and LPO are usually the subsets of BPO

Answer / jagadeesan

BPO is the link/bridge between the client and concern(called
as outsourcing)...They contracting of the operations and
responsibilities of a specific business functions (or
processes) to a third-party service provider
eg:coca-cola,nokia,hundai...BPO categorized into back
office outsourcing - which includes internal business
functions such as human resources or finance and accounting,
and front office outsourcing - which includes
customer-related services such as contact center
services.many foreign firms invest in our nation and there
by increasing the economic strength of our
people..........DEEP ABOUT BPO

Answer / saberkh01

BPO stands for Business Processing Outsourcing, and it
means that a company( the client company ) depends on
another one(the outsourcing company) to do one or more of
its dutes like Recieving the inbound(incoming) calls from
the customers and handel theire problems acording to call
precuders.

Answer / yash

i think.. business processing outsourse is the fulform of
bpo..bpo is as like a midilater between company and
coustmer ..which we try to make sertifise our coustmer to
their many problems as like to many service suscribtion and
many others problems ...and we r make awear to our coustmer
for lot of other compnies's producate...

Answer / deepthi

BPO means Business Process Outsourcing, which consists of two
processess. The first one is voice process and the second
one is the non voice process. in the voice again we have
two process inbond process and outbond process. where in
inbond we receive the calls from the customers and in
outbond we do dailing to the custmers.and where as in
non voice we do the writing work like dealing with
the customers through mail or etc....

Answer / nitish christopher

i think BPO is just like a Broker which acts between
company and customer its a short sentence to explain Bpo

what is your expectation to our company? and what is my expectation from you?

3 Answers   Atos Origin, Call Centre, Cognizant, CSAV, Dabur, SCII,

How does the last interview phase goes in a Call Center? Isn't it that they will test you through Phone Simulation?..Can u give an example, on how to do that or answer that call?

0 Answers   Convergys,

tell me some thing about your self

12 Answers   EDS, IT Hardware,

people prefer ambiguity to (a) rationality (b)clarity (c) certainty (d)pervesity

4 Answers   Htmt,

talk about Bangalore transportation

0 Answers   HCL,

AFTER THE FINISHING STAGE OF INTERVIEW THE STAFF WILL HAVE QUESTION THAT UR ENGLISH WHAT NUMBER U CAN GIVE IN 1 TO 10?

5 Answers  

I whant recent and papular JAM topics?

1 Answers   HCL,

wats ur mothers daily routine?

2 Answers   Bank Of America, BPO, College School Exams Tests, HCL,

1. What are the qualities that a "Quality" should have? 2. What are the qualities that a "Trainer" should have?

1 Answers  

Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

0 Answers   Cognizant,

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1 Answers  

Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

9 Answers   ABC, Aegis, Ernst Young, HGS, IBM, Inter Globe Technologies, Ison BPO, Serco, Spanco,