Your project was just completed. Due to some unfortunate circumstances, the project was delayed causing cost overruns at the end of the project. This information might be useful on future projects in all of the following activities except:
A. Cost estimating
B. Allocating resources
C. Product verification
D. Activity estimating
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You are a project manager for a software manufacturing firm. The project you've just finished created a new software product that is expected to become a number-one seller. A friend of yours is a certified software instructor. They have asked you for a copy of the software prior to the beta release through the marketing department so they can get familiar with it. What is the most appropriate response? A. Since your friend is certified to teach your company's brand of software, provide them with a copy of the software. B. Ask them to sign a nondisclosure agreement before releasing a copy of the software. C. Decline the request since you stand to gain from this transaction by receiving free training. D. Decline the request because the software is the intellectual property of the company.
You are working on a project that was proceeding well until a manufacturing glitch occurred that requires corrective action. It turns out the glitch was an unintentional enhancement to the product, and the marketing people are absolutely crazy about its potential. The corrective action is canceled, and you continue to produce the product with the newly discovered enhancement. As the project manager, you know that a change has occurred to the project scope. Which of the following is true? A. Project scope changes do not require CCB approval. B. Performance measurement baselines are affected by scope changes. C. Project scope change uses inspection to determine if change has occurred. D. Project scope change uses workarounds to correct unexpected problems with scope change.
You are a project manager with several years of experience in project management. You’ve just accepted your first project in a foreign country. You've been in the country a week or two and are experiencing some disoriented feelings. This is known as: A. Collocation B. Diversity shock C. Global culturing D. Culture shock
You are a project manager for Dutch Harbor Consulting. Your latest project involved the upgrade of an organization's operating system on 236 servers. You performed this project under contract. You are in the Contract Closeout process and know that you should document: A. Lessons learned B. Performance measurements C. Formal acceptance D. Product verification
This tool and technique of Quality Control keeps errors from reaching the customer: A. Inspection B. Prevention C. Corrective action D. Performance measurement
Explain the concept of total quality management.
You are a project manager who believes people will always perform at their best if given the proper expectations and motivation. Which theory do you subscribe to? A. Theory X B. Hygiene theory C. Contingency theory D. Theory Y
Your selection committee is debating between two projects. Project A has a payback period of 18 months. Project B has a cost of $125,000 with expected cash inflows of $50,000 the first year and $25,000 per quarter after that. Which project should you recommend? A. Either Project A or Project B because the payback periods are equal B. Project A because Project B's payback period is 21 months C. Project A because Project B's payback period is 24 months D. Project A because Project B's payback period is 20 months
The VP of customer service has expressed concern over a project you're involved in. His specific concern is that if the project is implemented as planned, he’ll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true? A. The VP of customer service is correct. Since the cost was not taken into account at the beginning of the project, the project should not go forward as planned. Project initiation should he revisited to examine the project plan and determine how changes can be made to accommodate customer service. B. The conflict should be resolved in favor of the customer. C. The conflict should be resolved in favor of the project sponsor. D. The conflict should be resolved in favor of the VP of customer service.
You are a project manager with technical expertise in the pharmaceutical industry. You've decided to try your hand at project management in the entertainment industry. Which of the following is true? A. You will likely be successful because communication skills are your strong suit. You anticipate having technical experts on your project team to address industry specifics that you're not familiar with. B. You will likely be successful because your organizational skills are excellent. You anticipate having technical experts on your project team to address industry specifics that you're not familiar with. C. You will probably be successful because you have a friend in the entertainment industry that has briefed you on all the important aspects of this project that you'll need to know. You anticipate having technical experts on your project team to address industry specifics that you're not familiar with. D. You will probably not be successful because you have little knowledge of the entertainment industry even though you anticipate having technical experts on your project team to address industry specifics that you're not familiar with.
You are a project manager for Candy Works candy factory. Your project involves reporting information from the newly installed candy-counting machine to the financial system. This will give executives the ability to see production run counts at any time during the day. You need to purchase　an expensive piece of hardware as part of this project. One of the vendors bidding on the project is a close friend. In order to win the bid, she needs to know how much money the company is willing to spend on the equipment and consulting. Your friend asks you to give her this confidential information and not tell anyone you did. Which of the following is the most appropriate response? A. Tell your friend that as a PMP, you're required to abide by the Project Management Professional Code of Professional Conduct and this would violate the code as it's a conflict of interest. B. Tell your friend that as a PMP, you're required to abide by the Project Management Professional Code of Professional Conduct and this would violate the code as it’s a personal gain. C. Tell your friend that as a PMP, you're required to abide by the Project Management Professional Standards and Ethics Code and this would violate the code as it’s a conflict of interest. D. Tell your friend that as a PMP, you’re required to abide by the Project Management Professional Standards and Ethics Code and this would violate the code as it’s an ethics violation.
What are the Quality Planning process outputs? A. Quality management plan, bench marking, checklists, evaluation criteria B. Quality management plan, bench marking, operational definitions C. Quality management plan, checklists, inputs to other processes D. Quality management plan, operational definitions, checklists, inputs to other processes
Design Patterns 
