Answer / nivas14

If there is an error at the end user, then end user will mail the error to the core user. Then core user will try to resolve the issue, if the core user is not able to resolve, then he raise a ticket in the ticketing tool and assign the criticality, i.e High priority, Medium Priority or Low priority.

This tickets will be assigned to the Leads (support partner) and the leads assign this issue to the consultants.

We have different ticketing tools available in the market like Remedy, Citrix, Solution manager by SAP, HP servise Desk etc.

1.what are the gaps you are identified in present project?

3 Answers   L&T,

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when ever i create sales order the pricing condition is not coming automatically. The discount condition types like k004,k005,k007 are comes automatically,but pr00 is not coming automatically i entered manually. What could be the reason. Pls explaine me anybady. Thank you in advance. Regards, Ramesh.

4 Answers  

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how the plant is determined while creating sales return and credit notes?

2 Answers  

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Which organizational element is central in shipping? Give a definition of it.

0 Answers  

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Suppose I made a sales order for 20 materials. Now I want to create 2 deliveries for this order. In 1st I want to deliver 15 items and next for 5 items. So how can I make 2 deliveries?

6 Answers   ITC Infotech,

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Is there any link/ Connection/ Integration between Stock Transport Order & Third Party process? Provide detailed answer. Thanks in advance.

2 Answers   iGate,

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When transfer order is used in picking?

5 Answers   IBM,

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What makes Listing & exclusion Work Differently than each other?

4 Answers  

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Output with different language is it possible to have two delivery notes in two different languages?

0 Answers  

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what is the purpose of sales document type?

10 Answers   IBM, L&T,

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Can some one please explain exctact difference of enhancements and tickets and user exits please. Thanks in advance Rajesh.p

1 Answers   Accenture,

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Is it possible to assign two different sales organization to the same company code?

8 Answers   Patni, Price Waterhouse Coopers,

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