Users are complaining that the SAP system shows a hour glass for a long time at the time of logon and they aren't able to log on to the system and users logged on are complaining of long delays going from t-code to t-code. How can you troubleshoot this problem if you can�t get to SM50 or SM66 or even logon? Why is this?
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Answer / adel
according to the description (users still able to go from tcode to tcode) it cant be archive folder is full or TBS full
it seems that there is not enough dia wps available and the dispatcher is waiting for next available wp to assign to users.
You must check if someone ran a program very consuming that hammered the db or using too much parallelism
either db cant cope or not enough dia wp available
| Is This Answer Correct ? | 3 Yes | 0 No |
Answer / ramakrishna
hi ,
please correct me if iam wrong,
from the above scenario,
step1: try checking in sap mmc wp table,in linux machines use command dpmon=profile path. if wp are avaialbe then no issues.
step2: check at OS level file system is full or not,and also check oraarch directory.
step3: check tablespaces is free or not.
step4: wheter any DEBUG is running in the server.
step5: at last check connectivity issues (internet)
| Is This Answer Correct ? | 2 Yes | 0 No |
Answer / gurdeep antil
Thank you Dhananjayaakula. Your answers is correct. It is the issue related to WP availability. As mentioned above answers, the problem should be identified using dpmon or sm51 sm66 and sm50
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / ramanji
1.Archive process is full.
2.Table space is full.
3.High system utilization.
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / gurdeep antil
there may be one of the two cases
1. Archive is full
2. one of the tablespace is full
| Is This Answer Correct ? | 1 Yes | 2 No |
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