Answer / venkatasiva

Reach me , I can teach u CRM functional concepts better than
to ammerpet market.
sivanvb1@gmail.com

Answer / xyz

SAP CRM is a business suite and can be implemented across enterprise. It has various modules to cater different business needs of a Telecom industry. SAP CRM has service, marketing, sales and Interaction Center modules. 

So, this app covers the entire spectrum of Telecom industry. SAP is also known to handle large volume of data as telecom industry has consumer base of more than 20 million.To deal with such large consumer base, SAP CRM is a good fit. Instead of managing discreet & silo applications, SAP CRM can be used to have common application across. 

Example, IC can be used as customer touch point and telecom company can track consumer Inquiry, Complaints etc. It can also be used for up/cross selling of their offers.

Campaign Management can be used for managing & communicating their offers through SMS/ E-Mail etc and Segmentation can use used categorize specific target group for such offers. 

We are planning to implement employee interaction centre (eic). We can do it either in crm or erp. What is your advice?

0 Answers  

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What are Logical Links? Where do you adjust them?

3 Answers   Cap Gemini, DXC, Infosys, TCS, Wipro,

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What are the difference between interaction record and other business activities?

0 Answers  

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what are the prerequisites to create an opportunity?

2 Answers  

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Where do we do Budgeting for Campaigns? And what is the customization path for it?

0 Answers   TCS,

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WHAT IS BATCH SEQUENCE AND DIALOGUE SEQUENCE WHICH IS USED IN PARTNER DETERMINATION PROCEDURE? WHY THESE SEQUENCES ARE USED AND WHAT IS THE ROLE OF THIS SEQUENCE IN PARTNER DETERMINATION PROCEDURE IF POSSBILE PLEASE EXPLAIN WITH EXAMPLE? THANKS RIZWAN

2 Answers   IBM,

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How to send emails Target gorup ( Customers) in Email Compaign Pramotion? pls send crm intervivw questions

0 Answers   Accenture,

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Hi Sridhar, Have seen your comments on allinterview.com, it would be a great help for me if you can send me collection of real time SAP CRM Interview Questions and authentic business blueprint. Please mail me Interview Questions Related to SAP CRM Marketing,Sales and CIC) please help me out ASAP My mail id alanonsap@live.com

0 Answers   IBM,

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1. What is product proposal? 2. How do we do the campaign execution? 3. Difference between campaign automation and campaign execution

0 Answers  

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How to enhance bp?

0 Answers  

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how to activate buying center in oppt doc

1 Answers   KPIT,

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Can you run campaign without products? What are all necessary to run campaign? What settings will you do to send mail from your system?

0 Answers   Cap Gemini, Infosys, TCS, Wipro,

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