Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

Are you able to work with multiple phone lines?

797

What factors you should consider while creating a newsletter for a customer?

741

What are the critical attributes of a customer service representative?

686

Mention what are the critical attributes of a call center executive?

667

Do you know the procedures which should be followed while talking to a customer?

786

What factors can bring you good customer feedback?

647

If our call center is involved in activities that bend many laws, would you work with us?

736

I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

795

Ar caller aptitude questions

4006

What is the metric RSA?

670

What is the meaning of the KPI RSAT?

2499

What is accountability

1 815

What are your advantages as a newbie?

881

Way do you want a job

1 494

Tell me about Job responsibilities

1785


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

what are the responsibilities as a call centre execuitive when we talk to the customer ?

1933


give me some examples of where you have had a non satisfied customer and how did you handle it

1856


Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?

1599


Your expected salary?

1862


i want m commerce and e commerce topic

1116






What was your Service Level Agreement ( SLA) Ratio :-

1309


How can you turn down a request from a valued client?

864


What do you know about us?

1488


How will you manage agents who are more tenured in the organisation and are elder to you ?

1699


Why doesn’t u go for technical one....as u r doing technical course from NIIT.

2025


What is the metric RSA?

670


you left the previouscompany as we arw offering a better carrier,by suppose tomarrow morning if recieve offer where you can expect great carrier and growth,wht would be your choice?

2155


HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?

4396


How do you describe your management style?

1338


all question of related to window 2003 server

1979