SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"
2375Post New Call Centre AllOther Questions
Tell us something about yourself, discuss 5 characteristics
tell me about your your marvelous day that you have spent till now
Are you ambitious?
Why would you be absent at work, except for natural calamities?
How do you tackle a customer ? Explain from your experience and what have learnt from that ?
have u shared any lighter moment with customercare executive in ur life tell me ur experience
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done
Give example of situation where you were able to set priorities and abide by them ?
what are your good qualities to be a team leader
How can we define that the person is an intertesting person?
is maths required for getting job in call centres
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
What was your Service Level Agreement ( SLA) Ratio :-
what are the responsibilities of a quality analyst in call center