what are the qualities and role of cro in a office.



what are the qualities and role of cro in a office...

Answer / nidhi sharma

he/she should be good analyser,friendly in nature,should
have good communication skills,good personality,good
dressing sence,quick & good solution of customers
problem,good customer handling skills.
The role of CRO is to maintain relationship with customer
and give solution of their problem

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