Answer Posted / arslan ahmad

Hi I am Arslan Ahmad Khan. I have done my matriculation in
the year 2001 and then completed my graduation in 2006, my
major courses were Double Math Physics. Recently i am
completed my MBA Marketing, and currently working
with .....company. As for as my personality traits are
concerns i m able to organize and lead, full of zest,
optimistic, determined and social as well.

What do you consider as your greatest weakness and strength?

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i want m commerce and e commerce topic

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Where do you see yourself after five years? : bpo

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Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

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What do you mean by interview?

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How is AHT calculated & How will you reduce AHT

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have u shared any lighter moment with customercare executive in ur life tell me ur experience

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How can we control attrition and reduce shrinkage

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if customer's credit has misused Rs.30000. Write a email to customer.

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1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

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If you were given a chance to talk to the president what would you like to ask and why?

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Tell me about Job responsibilities

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What Should be the role of GOVT in making a city into a metro city ?

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what's ur financial needs? how to face a furious customer? do you know how to motivate other?

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How will you manage agents who are more tenured in the organisation and are elder to you ?

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