Answer Posted / eshwar

well, according to me a domestic call center doesnt need
fluent english speaking skills as much as a international
one demanda, more over international one deals with not one
country but many others .. so fluency demanding factor is
much more than required in intrnl calcntr than the domestic
one..

What is your idea of an ideal company?

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speak about your collage days for five minutes

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Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.

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If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?

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why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?

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What are you Konw about genpact ?

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What do you like about being employed in a call center?

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What was your reason for leaving?

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6. When a customer has a problem, shows a sincere interest in solving it

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Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

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hello I"m ritu and i want a job in call centre I"m confused and nervous what happened in my first interview. whats the condition for this job.

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How can you get responsive customer feedback?

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If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?

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Can you work in shifts?

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how did u celebrate your last birth day ?

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