Being a MCA graduate why you are looking for a call center job?
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Answer Posted / mathan
ya corrcet.. i am looking for call center job because call
center is a fastest growing industry today.. it gives lot
of opportunies for professional and personal
growth..finally i would like to say, where i am in that's
not important one, what i did in this field that's
important one.. so no problem to me..
| Is This Answer Correct ? | 7 Yes | 3 No |
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Discuss your weaknesses and how do you plan to overcome it
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
Are you a team player? : bpo
How would you describe yourself as a person?
Why do you want to be a trainer?
what are the major key responsibility areas for a manager in bpo...?
in wat manner we shud describe a topic,i wanna know the well mannered step by step answer,plz any one help me outa this
For customers, proactive engagement do you know the ways to create it?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
what r the advantages & disadvantages of teamleader?
7. Performs the services right first time
What problem did you encounter and how did you overcome them?
How to tackle the customer language barrier that exists in between?
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
How to deal with the difficult customer?
