Answer / skt

non voice process means we have to communicate with customers through email. And for this one must have a very good command over English means you must have excellent verbal communication skills. There is no space for any kind of grammatical mistake at all.....No matter if you don't speak English fluently but your written English must be excellent.

What factors do u consider while building ur career?

2 Answers  

---

I want to know about the interview pattern for selection process in BPO & call center

5 Answers  

---

Is interview going to be tuff in domestic call centre?

1 Answers  

---

What do you consider as your greatest weakness and strength?

0 Answers   Cognizant,

---

how can reduce Shrinkage and Attrition

1 Answers  

---

you have a stability issue hr people told me ?than what should I tell them?

0 Answers   IBM,

---

You dont have any experience in call center field? why should i hire u?

11 Answers  

---

speak about your college days or speak on morning,school days,hometown,or the city where you live

18 Answers   247Customer, Accenture, AGIS, Barclays, C-Cured, Serco, Sutherland, WNS,

---

Have you ever had to fire anyone? How did you feel about that?

1 Answers  

---

Tell me a memmorable event in ur life.

13 Answers   HCL, IBM, iEnergizer,

---

What are the key factors which make a successful call centre?

1 Answers  

---

In most of the call centers will they give topic or will they ask to choose any topic?

3 Answers   Genpact,

---