What is ACPT in BPO



What is ACPT in BPO..

Answer / mayank sati

ACPT stands for an agent, customer process and technology, this is used to audit and see that what is causing the actual error.

Is This Answer Correct ?    18 Yes 1 No

Post New Answer

More Call Centre AllOther Interview Questions

What is your idea of an ideal company?

0 Answers   HSBC, Wipro,


if customer's credit has misused Rs.30000. Write a email to customer.

0 Answers   Aegis, Fidelity,


AT WHAT YOU ARE THE BEST ?

6 Answers   FirstSource, Zenta,


Has Convergys opened in LKO

1 Answers   TeleTech,


how to sell a mobile phone if the interviewer asks

9 Answers   DU, FirstSource, Genpact, Oppo, Raj Ratan Infosolutions, Samsung,






Give me an example scenario of a poor customer service and what would you do differently?

0 Answers   Cognizant,


tell me abt ur recent movie that u have seen..??

5 Answers   Competent Software, Wipro,


What should be the starting salary for a fresher?

8 Answers  


How can we remove "Mother Tongue" influence while speaking in English ?

12 Answers   Genpact,


How would I improve communication skills?

7 Answers  


how to convince customer to buy your product on phone

0 Answers   AGIS, Hero BPO,


you have a stability issue hr people told me ?than what should I tell them?

0 Answers   IBM,


Categories