Answer / guest

To improve quality score or performance of every caller and
every process. taking proper quality sessions to improve
performance and quality as well. give proper feedback to an
agent.

wjy did you apply in a call center? why not in a bank?

3 Answers   TeleTech,

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what is the minimum qualification to join the call center"s training

4 Answers  

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What is the formula of staffing

0 Answers   TATA,

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what is difference between domestic and international call centre???

5 Answers   FirstSource,

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what are the responsibilities and works of assistant manager in bpo sector

2 Answers   Karvy, Reliance BPO,

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what is your opinion about call center

3 Answers   Wings Customer Care,

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Tell me something about chennai for 2 mins.

0 Answers   Technosoft,

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For which process u are coming... I'm bpo like convergys

0 Answers   Convergys,

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Choose the easiest topic if u get an opportunity to choose urself.

14 Answers   BPO, Call Centre, Genpact, H-Line, Satyam,

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HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION

0 Answers  

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what is outbound?

7 Answers   EXL, Spanco,

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what if the customer asked me some personal questions am i allowed to answer his questions?

1 Answers  

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