Answer / guest

To improve quality score or performance of every caller and
every process. taking proper quality sessions to improve
performance and quality as well. give proper feedback to an
agent.

you have done computer science engineering but why are you trying for call centre job?

3 Answers   IBM, Sutherland, Wipro,

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Hai, I am mitesh. All common Interview questions and answers. send me

1 Answers   DELL, Mphasis,

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why i need to hire u?

3 Answers   Nipuna, Wipro,

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Correct defination for Customer Care???

18 Answers   HSBC,

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what r the advantages & disadvantages of teamleader?

0 Answers  

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what kind of technical questions are asked for voice processing interviews in WIPRO,IBM,etc...??? (with answers plz)

2 Answers   Tesco,

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Why do u want to work at a place, where there is no growth and future for u?

4 Answers   IBM,

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i have done my gradution but ia m having backlogs so that i am sutiable for call centre jobs

1 Answers  

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Is there any difference bwteen qa and auditor?

1 Answers  

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Why are you left your previous company?

6 Answers   247Customer,

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what do you know about bpo what is customer support describe be about your self assume suddenly if you have got 1 lakh rupees, how do you spent that money you cant donate it, you should buy anything cant invest, should not go for party with friends

1 Answers   Ageis Technologies,

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What is the metric RSA?

0 Answers  

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