Answer / cool

With the irate customer try not apologising .. try to make
him understand with the right decision u take and solve his
problem s he is happy... empathize , be patient and us give
him assurance............. i work for microsoft


still if he keeps argueing after de issue is resolved

2 words KKKKKKKKKKKKKKKKKKKKK OFFFFFFFFFFFFFF

Answer / aarunnath

i Handil a angery customer i solve a catisfation complans
and querys so that the costme is satisfide the basik
esposinbalty of custmer servis,

Are you willing to work for long hours, if the project demands that from you?

0 Answers   HSBC,

---

Wht quality you need in call centre?

13 Answers   Aegis, Nipuna,

---

What you would like to wear traditional or western ?

0 Answers   Wipro,

---

What is the Meaning of "ON DEMAND" in the IBM Advertisements? or Can Your Explain "ON DEMAND" appearing on IBM Advertisements?

2 Answers   HCL, IBM, Tata Indicom,

---

What you will do if u will become a millionaire?

0 Answers   Serco,

---

How is AHT calculated & How will you reduce AHT

0 Answers   IntelNet,

---

Hello guys i worked in a bpo company name for 1 year in Amritsar,Punjab and then moved to mumbai where i worked 3 month xx company and 3 month in other but i m not habing that experience. my question is that what should i say if HR ask about your gap in work as i have total 8 month of gap 3 months experience will not considered o please let me know what should i say to HR if she Ask me what did uou do in 8 month after resigned from Amritsar ?

1 Answers   Sutherland,

---

Why are you trying for Inhternational call center????

2 Answers   Allsec Technologies, Wipro,

---

what are the advantages of crm ?

1 Answers   Siebel,

---

If you had enough money to retire right now, would you?

1 Answers  

---

describe rainbow

3 Answers   247Customer, Wipro,

---

What is the difference between 3rd party BPO and Primary BPO

5 Answers   HSBC,

---