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How to handle angry customer?

Answer Posted / cool

With the irate customer try not apologising .. try to make
him understand with the right decision u take and solve his
problem s he is happy... empathize , be patient and us give
him assurance............. i work for microsoft


still if he keeps argueing after de issue is resolved

2 words KKKKKKKKKKKKKKKKKKKKK OFFFFFFFFFFFFFF

Is This Answer Correct ?    0 Yes 3 No



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