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what do you mean by mean by call centre and the what is the
differene between call centr and bpo

Answers were Sorted based on User's Feedback



what do you mean by mean by call centre and the what is the differene between call centr and bpo..

Answer / keerti,allahabad

bpo has broad concept in respect of call centre. there are
two types of bpo mainey-
1-back office
2-front office
back office bpo's works r mainely related with-
payroll,administration,human resource type works and frot
office bpo's r mainely related with call centres n costmer
services. so the call centre is a type of front office bpo's

Is This Answer Correct ?    22 Yes 3 No

what do you mean by mean by call centre and the what is the differene between call centr and bpo..

Answer / jaya arora

A call centre performs that part of a client's business
which involves handling telephone calls.

Is This Answer Correct ?    9 Yes 2 No

what do you mean by mean by call centre and the what is the differene between call centr and bpo..

Answer / abhilash

call centre means In-bond,Out-bond, quries of customers n
solving the problems of the customers.

Is This Answer Correct ?    1 Yes 0 No

what do you mean by mean by call centre and the what is the differene between call centr and bpo..

Answer / rajesh mishra

call centre is the place where associate has received the
calls and the solve the queries of the customer. bpo is the
part of the call center.

Is This Answer Correct ?    2 Yes 3 No

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