what do you mean by mean by call centre and the what is the
differene between call centr and bpo
Answers were Sorted based on User's Feedback
bpo has broad concept in respect of call centre. there are
two types of bpo mainey-
back office bpo's works r mainely related with-
payroll,administration,human resource type works and frot
office bpo's r mainely related with call centres n costmer
services. so the call centre is a type of front office bpo's
|Is This Answer Correct ?||22 Yes||3 No|
Answer / jaya arora
A call centre performs that part of a client's business
which involves handling telephone calls.
|Is This Answer Correct ?||9 Yes||2 No|
Answer / abhilash
call centre means In-bond,Out-bond, quries of customers n
solving the problems of the customers.
|Is This Answer Correct ?||1 Yes||0 No|
Answer / rajesh mishra
call centre is the place where associate has received the
calls and the solve the queries of the customer. bpo is the
part of the call center.
|Is This Answer Correct ?||2 Yes||3 No|
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