Question { Sparsh, 12070 }

what do you mean by mean by call centre and the what is the
differene between call centr and bpo

Answer

bpo has broad concept in respect of call centre. there are
two types of bpo mainey-
1-back office
2-front office
back office bpo's works r mainely related with-
payroll,administration,human resource type works and frot
office bpo's r mainely related with call centres n costmer
services. so the call centre is a type of front office bpo's