Answer / Ravi Gupta

Dealing with an unsatisfied customer involves several steps. First, empathize with the customer and validate their feelings. Then, understand the issue thoroughly and provide a solution promptly. If necessary, escalate the issue or offer compensation to maintain satisfaction.

describe the most memorable day of my life?

1 Answers   IBM,

---

What are better prospects? or What do you mean by better prospects?

2 Answers   Airtel, JPMorgan Chase, OCCL, Oriental Carbon and Chemicals, Tech Mahindra,

---

If our call center is involved in activities that bend many laws, would you work with us?

1 Answers  

---

What is your reason for joining at this Organization? & Whenever your was asked, why did you reply in wrong?

3 Answers   BPO, HP, Royal Bank Of Scotland,

---

tell me about common wealth games??

1 Answers   Serco,

---

what is the difference between technical support and customer care in call center

5 Answers   Genpact, IBM,

---

HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.

1 Answers   Satyam, TCS,

---

tell me something about your memories in your life?

3 Answers   Call Centre,

---

What are the Roles and responsibilities of senior Team leader

2 Answers  

---

i want to know about call center interviews question

14 Answers   247Customer, e Serve, Genpact, HGS, Hinduja Global Solutions, Infosys, TCS, Vodafone, Wipro,

---

What are the question being asked by HSBC???

1 Answers   HSBC,

---

WHAT IS UR MOM-FATHER DAILY ROUTINE?

2 Answers   HCL,

---