Answer / omenia

because fastly i need the jobs for the money.
and sencondly this is growing indrusty and providing the
good envorment theirfor i want to join this sector.

Answer / nitin rastogi

fastly earn some money and take some confidence and know
about the intrection with unknown people.

Answer / amol

wherever i go i would give my 100 % if outcome this sectore
is more so why not

what is the minimum qualification to join the call center"s training

4 Answers  

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how did you spend yester day

67 Answers   Convergence, Convergys, DELL, Flipkart, Genpact, IBM, IGT, Intelenet, ITC Indian Tobacco Company, Omni Globe International, Tech Mahindra, Wipro, Wits Inc,

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

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How can u handle an irated customer?

13 Answers   Aegis, Satyam,

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tell about yourself, please do give with example .

42 Answers   247Customer, BPO, Clerical Jobs, DELL, DNS, IBM, Infosys, L&T, TCS, Wipro,

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say me some thing about last office? and memorable call in last office?

1 Answers   Call Centre, Inventures, Tata Business Support Services TBSS,

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what is political science? and why do you like this?

0 Answers   Idea,

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Can you do a job that requires you to stay on the phone all day?

1 Answers   HSBC,

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what is the defference between call centre and bpo???

4 Answers   Bank Of America, DELL, IBM, SOFT,

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how to start a topic and to end it with full confidence, because most of the time i get nerves to speak

4 Answers  

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Whay did you join us to B P O

1 Answers   ABC, LKS, Wipro,

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Tell me a situation in u r life where u played the role of leader in u r job (life) ???

4 Answers   HSBC, IBM,

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