In a flow, when a Customer has called for enquiring about some product. He does not have any Service tag, Order # or SR#. In this case what kind of Activity will be created and how will the agent proceed with the Activity.

0 Answers   Cap Gemini,

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Explain what is an extension table and how is it related to base table?

0 Answers  

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Dynamic picklist is used to update join fields? How?

0 Answers  

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What is the differences between static and dynamic drilldowns?

0 Answers  

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By what way do you give Responsibilities to employees in Siebel ?

2 Answers   Siebel Systems,

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What is eapps.cfg file?

0 Answers  

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What is complex join? Difference with foreign key primary key join?

0 Answers  

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Explain what is detailed category and what is its use in configuration?

0 Answers  

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in a three level hierarchial picklist say country,state,city how do we perform pickmap 2)say if we have values same for country (having value 'A') and for state (having value 'A') and for city having value 'B' and in parent Lic we give value for city as 'A' how do it recognise it as State any other solution

0 Answers   IBM,

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i am planning to learn Siebel CRM, I have no idea how it works & i do have have couple of questions like a learner. i really appropriate you time on this. Questions 1) what is Siebel CRM..? 2) how does it works..? 3) is it GUI interface or program based..? 4)any learning documents (Online) if you have Please forward me.? mahi.bw@gmail.com 5)how do we implement the system..? 6) how do we support after implementation..? any online training course available..? any online step by step document availanble..? Please help me to get into the CRM world. Regards Mahi

4 Answers   CTS, IBM,

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Explain what is virtual bc?

0 Answers  

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What is purging in siebel?

0 Answers  

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