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You are a project manager for Dakota Software Consulting Services. You're working with a major retailer that offers their products through mail-order catalogs. They're interested in knowing customer characteristics, the amounts of first-time orders, and similar information. The stakeholders have accepted the project scope. Work has begun on the project, and you're confirming some of the initial work results with the stakeholders. You've asked for acceptance of the work results. Which process are you in?
A. Quality Assurance
B. Quality Control
C. Scope Verification
D. Performance Reporting
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Which of the following describes the Executing process? A. Project plans are put into action. B. Project performance measurements are taken and analyzed. C. Project plans are developed. D. Project plans are published.
You are a project manager for Star Light Strings. Star Light manufactures strings of lights for outdoor display. Their products range from simple tight strings to elaborate lights with animal designs, bug designs, memorabilia, and so on. Your newest project requires a change. One of the business unit managers submitted a change through the change control system, which utilizes a CCB. Which of the following is true regarding the CCB? A. Describes how change requests are managed B. Requires all change requests in writing C. Approves or denies change requests D. Requires updates to the appropriate management plan
All of the following are true regarding Ishikawa diagrams in the Quality Planning process except: A. They are also called cause-and-effect diagrams. B. They are also called fishbone diagrams. C. They are a tool and technique of this process. D. They are an output of this process.
You are working on a project that will upgrade the phone system in your customer service center. You have used bottom-up estimating techniques to assign costs to the project activities and have determined the cost baseline. Which of the following is true? A. You have completed the Cost Estimating process and now need to complete the Cost Budgeting process to determine the project's baseline. B. You have completed the Project Plan Development process and established a project baseline to measure future project performance against. C. You have completed the Cost Estimating process and now need to complete the Project Plan Development process to establish a project baseline to measure future project performance against. D. You have completed the Cost Budgeting process, and the cost baseline will be used to measure future project performance.
You are a project manager for Snow Fun, a chain of retail shops specializing in winter spurts gear and clothing. You've been working on contract with Snow Fun and are ready to move on to your next assignment. As the project manager, you know all of the following are true regarding the project Closing processes except: A. Administrative Closure is always required at the close of the project. B. The Closing processes are the most often skipped processes. C. Administrative Closure should occur prior to Contract Closeout. D. Both Closing processes verify that the work and product of the project were completed satisfactorily.
Your project involves the research and development of a new food additive. You’re ready to release the product to your customer when you discover that a minor reaction might occur in people with certain conditions. The reactions to date have been very minor, and no known long-lasting side effects have been noted. As project manager you should: A. Do nothing because the reactions are so minor that very few people will be affected. B. Inform the customer that you've discovered this condition and tell them you'll research it further to determine the impacts. C. Inform your customer that there is no problem with the additive release the product to them. D. Tell the customer you'll correct the reaction problems in the next batch but you'll release the first batch of product to them now to begin using.
Performance reporting tools and techniques include all of the following except: A. Earned value analysis B. Statistical sampling C. Variance analysis D. Performance reviews
What is the name of the unplanned response used to deal with negative risk events in the Risk Monitoring and Control process? A. Mitigation B. Contingency plans C. Workarounds D. Corrective action
What are the initiation process outputs? A. Project charter, identification and assignment of project manager, constraints, and project overview documents B. Project charter, project overview, feasibility study, and constraints C. Project charter, identification and assignment of project manager, constraints, and assumptions D. Identification and assignment of project manager, project overview, constraints, and assumptions
You are an international project manager from the United States living in a foreign country. The project you're working on has lasted two-and-a-half years. During that time, you've really gotten to feel comfortable in the foreign country and have enjoyed living in their culture. The project has just ended, and you've returned to the United States. Upon your return, you're surprised to find that you're feeling a little disoriented as you've gotten so used to the foreign culture and its slower pace that you've forgotten what some things are like in the US. This experience is known as: A. Diversity shock B. Global norming C. Culture shock D. Culture norming
Your project sponsor has requested a cost estimate for the project you're working on. This project is similar in scope to a project you worked on last year. She would like to get the cost estimates as soon as possible. Accuracy is not her primary concern right now. She needs a ball park figure by tomorrow. You decide to use: A. Analogous estimating techniques B. Bottom-up estimating techniques C. Parametric modeling techniques D. Computerized modeling techniques
You are the project manager for a new website for the local zoo. You need to perform Quantitative Risk Analysis. You'll use all of the following tools and techniques to accomplish this except: A. Data precision ranking B. Sensitivity analysis C. Decision tree analysis D. Interviewing
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