What is voice Or non voice Working
Answers were Sorted based on User's Feedback
Answer / guest
voice interacting directly through voicewith customers on
time, wereas in non-voice interacting with through e-
mail,or internet desktop methord.
| Is This Answer Correct ? | 54 Yes | 9 No |
Answer / sourabhi rao
voice means you speak to the customer.
Non -voice means you don't speak to the customer .u only
wrote on the computr(MEDICAL TRANSCRIPTION)
| Is This Answer Correct ? | 31 Yes | 8 No |
Answer / neiro
Voice - those representatives who use headset to communicate
with their customer
Non-voice - those representatives who uses emails/chats/IM's
to communicate with their customer
| Is This Answer Correct ? | 24 Yes | 4 No |
Answer / ashok
voice interacting directly through voicewith customers on
time, wereas in non-voice interacting with through e-
mail,or internet desktop methord.
| Is This Answer Correct ? | 24 Yes | 4 No |
Answer / manikandan
call center: customer service
voice: communication to the customer through telephone
non-voice: no direct communication to the customer,
like documentation, administrative support
| Is This Answer Correct ? | 2 Yes | 0 No |
what is the procedure of recruiting done by BPO and what is the basic salary paid to the fresher?????
What is difference between call centre and outsourcing
You are a team leader handling 15 staff. You know there is data fudging happening, which is an integrity issue for the organization but you don't have sufficient data to prove, although You know which staff are doing it. Now, 5 team members come to you together asking that they have heard from the grapevine that they are suspected for playing with critical data. How will You handle this situation especially when 2 out of these 5 are actually the ones doing it ??? This is a mind boggling question for an inerview, it had me tongue tied for a moment.
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describe a person
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0 Answers BPO, Cogent E Services, Sitel,
how do you deal with stressor?
hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay
Three minutes speech on Life,Friendship etc????
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How do you work in pressure situation?
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Call Centre AllOther (2477)