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Answer Posted / neiro
Voice - those representatives who use headset to communicate
with their customer
Non-voice - those representatives who uses emails/chats/IM's
to communicate with their customer
| Is This Answer Correct ? | 24 Yes | 4 No |
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Three reasons why you want to join just dial
Why do you want to be a trainer?
Why you left your previous company or why you want top leave your current company.
Please post HSBC linguistic round interview questions with answers, favourite teacher, favourite holiday spot, about colors, about picture discussions, please post these questions if anyone faces HSBC interview its a cruical round, everyone flunks mostly here so if everyone posts these questions it will be helpful to all
What kind of a salary are you looking for?
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what are the responsibilities as a call centre execuitive when we talk to the customer ?
Did you learn anything new recently which can be helpful to bpo’s? : bpo
What are your strengths and weaknesses? Give an example of this behaviour
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If our call center is involved in activities that bend many laws, would you work with us?
Why do you think you will do well in this job? : bpo
speak about mobile communication for 4minutes(topic)
if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y
