Answer / ankur

call center as well as bpo are considered as a same industry . bpo stands business process outsourcing. in this we get the business from our client. their are normally 2 process going on first is the in-bond process and another one is the out-bond. in in-bond process we get a call from the customer regarding their query or issue and in this we solved out each and every query and in the out-bond process we make a cl to the customer regarding to selling their product and services.

Answer / suraj

call centre is a place where we recieve the
calls from customers to solve their queries n
problems & we make calls to customers to
sell company's product.

Answer / faruque

Call centre is a booming industry and it is a telephonic base
customer service, here customer makes the call centre and
customer care executive give the answers. Basically call
centre deal with the customer regarding to sim service.

i have big stammering problem. plz tell and suggest me, can i work in BPO or call center Sector ?

0 Answers  

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i want m commerce and e commerce topic

0 Answers  

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what is the definition of quality

4 Answers   ASD Lab, IBM, Reliance Communications, Tata Business Support Services TBSS,

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if a costumer is used to buy Rs 15/kg he comes to you in your shop and you are selling 30/kg then how you will satisfy the costumer as well as management?

0 Answers   Andritz, India Mart,

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What do co-workers say about you?

2 Answers  

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u having experience of more than 2 yeras in marketing so why u want to join bpo?

0 Answers   Infosys,

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i have done my gradution but ia m having backlogs so that i am sutiable for call centre jobs

1 Answers  

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what is genpact

0 Answers   Genpact,

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What do you mean by a CALL CENTRE...???

18 Answers   247Customer, HCL, IBM, Infosys, Tata Sky,

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WHAT DO U MEAN BY BRAND NAME?

4 Answers   HCL,

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why would you want to join a call centre?

7 Answers  

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You have an experience in a voice process and ahy you to jump for a nonvoice process ?

3 Answers   HCL,

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