what is a call centre ?
Answers were Sorted based on User's Feedback
Answer / ankur
call center as well as bpo are considered as a same industry . bpo stands business process outsourcing. in this we get the business from our client. their are normally 2 process going on first is the in-bond process and another one is the out-bond. in in-bond process we get a call from the customer regarding their query or issue and in this we solved out each and every query and in the out-bond process we make a cl to the customer regarding to selling their product and services.
| Is This Answer Correct ? | 7 Yes | 0 No |
Answer / suraj
call centre is a place where we recieve the
calls from customers to solve their queries n
problems & we make calls to customers to
sell company's product.
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / faruque
Call centre is a booming industry and it is a telephonic base
customer service, here customer makes the call centre and
customer care executive give the answers. Basically call
centre deal with the customer regarding to sim service.
| Is This Answer Correct ? | 3 Yes | 4 No |
already i am having one year exp in domestic tech support voice process..i already appeared two international tech support company interviews i got rejected due to lack of communication..my question is getting in to the international bpo sector is that much difficult guys?????..if no means how can i prepare and get selected...??suggest me something...
Describe red color to a blind person
42 Answers Aegis, Convergys, Just Dial, Sitel,
Will you be comfortable handling customers on the phone? : bpo
Can anybody tell me how to improve my communication skills ?
How to deal with unreasonable customer demands?
how we will change our low living standard ?
SPEAK ON MOBILES PHONES.wHAT ARE ITS ADV. AND DIS-ADV?
what is the diffrence between bpo and callcenter
how imp is computer in todays world?
topic was , tell me something about 'CHILDLABOUR'?
3 Answers Barclays, DELL, Genpact, Tech Mahindra,
Hello,I am syda.Looking for a B.P.O(MNC)JOB.I would like to know the interview queries&answers.Also I would like toknow about J.A.M queries&answers.I have to attend interviews in this week.So Please kindly give reply to my queries.
What is the difference between inbound and outbound?
Call Centre AllOther (2477)