Interested to Buy Any Domain ? << Click Here >> for more details...
what is a call centre ?
- 3 Answers
- 7745 Views
- IBM, InterGlobal, NIIT, Wipro, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / ankur
call center as well as bpo are considered as a same industry . bpo stands business process outsourcing. in this we get the business from our client. their are normally 2 process going on first is the in-bond process and another one is the out-bond. in in-bond process we get a call from the customer regarding their query or issue and in this we solved out each and every query and in the out-bond process we make a cl to the customer regarding to selling their product and services.
| Is This Answer Correct ? | 7 Yes | 0 No |
Answer / suraj
call centre is a place where we recieve the
calls from customers to solve their queries n
problems & we make calls to customers to
sell company's product.
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / faruque
Call centre is a booming industry and it is a telephonic base
customer service, here customer makes the call centre and
customer care executive give the answers. Basically call
centre deal with the customer regarding to sim service.
| Is This Answer Correct ? | 3 Yes | 4 No |
What you lacks as a professional.
4 Answers BA Continnum Solutions,
what do u mean by quality assurance and quality control?
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
If your boss was present here, what do you think he would say about you?
Why professionalism is important in bpo or life?
talk about Bangalore transportation
When do you get angry?
what do you know about bpo what is customer support describe be about your self assume suddenly if you have got 1 lakh rupees, how do you spent that money you cant donate it, you should buy anything cant invest, should not go for party with friends
What are the Roles and responsibilities of senior Team leader
what are the responsibilities and works of assistant manager in bpo sector
2 Answers Karvy, Reliance BPO,
SIR I HAVE THREE YEARS OF BPO EXP AND WITHIN A WEEK A M GOING FOR AN INTERVIEW TO EMPHASIS FOR UNIT MANAGERS PROFILE CAN U PLZ TELL ME THE INTERVIEW PATTERN AND SOME OF THE THE QUESTIONS ASKED IN MPHASIS.....?
what u know about bpo.
-
Call Centre AllOther (2477)
