Answer Posted / ankur

call center as well as bpo are considered as a same industry . bpo stands business process outsourcing. in this we get the business from our client. their are normally 2 process going on first is the in-bond process and another one is the out-bond. in in-bond process we get a call from the customer regarding their query or issue and in this we solved out each and every query and in the out-bond process we make a cl to the customer regarding to selling their product and services.

1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?

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why was the inbond process of vodafone

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please describe your daily routine of your mom

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Explain about bpo & how it works? : bpo

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Do you have exposure to Quartile management ?

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Give example of situation where you were able to set priorities and abide by them ?

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What you would like to wear traditional or western ?

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why you are join as a quality analyist ?

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Why Accenture? What do you know about Accenture?

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Give me an example of a job where you had to work as a team

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What was your biggest mistake?

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What difference will you make if you are selected as a team leader for this post

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7. Performs the services right first time

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Hey frens! I want to work in call centre as fresher; as such these days I could not find any advertisement for international call centre and I am planning to go through the guides of consultant. Would it do?

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What are the job activities you have to maintain in bpo? : bpo

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