Answer Posted / ankur

call center as well as bpo are considered as a same industry . bpo stands business process outsourcing. in this we get the business from our client. their are normally 2 process going on first is the in-bond process and another one is the out-bond. in in-bond process we get a call from the customer regarding their query or issue and in this we solved out each and every query and in the out-bond process we make a cl to the customer regarding to selling their product and services.

minimum how many years of experience your company wants

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how do you relate with your father

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why job in wipro?

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how fast can you learn things?

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Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?

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what techniques and tools do you use to be organized?

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what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?

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5. When promises to do something by a certain time, they do so

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HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION

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hello i m sonu rawat now i m going on an int. and hr man tell me why u choose this organisetion so plz tell me what should i say them

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What are the major sectors for outsourcing? : bpo

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What do you know about us?

1996

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hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???

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How did you manage to attend this interview during your working hours?

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for some training is a neccesity and for others it's a luxury comment about the above statement

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