What Is Shrinkage And formula Where Company Paid By Hours?
Answer Posted / vipul rana
shrinkage means total absent agents from roaster for the day day & the formula is total absent/total roaster =shrinkage
Is This Answer Correct ? | 7 Yes | 1 No |
Post New Answer View All Answers
when should I apply again for the interview in GENPACT, UHG, EXL AND METLIFE BPO?
How would you teach a blind person to withdraw her credit card account on an automated teller machine?
What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)
What have you done to promote great customer service?
wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.
Why is it that SMS/MO recieves a sent and delivered acknowledgement but MT is not recieving the message?
why should i join wipro bpo but not any other
Tell me about ur best friend
Why did you leave your last position?
If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?
how u spend your last weekend???
Hi Friends, Can anyone send me a Six Sigma question bank with answers on my email id : apexin2009@gmail.com. I am a quality manager in a Mulitnational Company. I have to design a question paper for my already trained green belts and black belts. I had a great knowledge base on six sigma at my home pc but since the mother board has gone bad and it has gobe for repair, I am not able to design a question paper. Please send me a question bank if anyone of you has it. I know that these things are really valuable but I would be highly obliged if you can do this favour. I would look forward to a long professional relationship with that individual. Thanks
Give me an example scenario of a poor customer service and what would you do differently?
what is insurance
what is the actual work profile of a process associate in a bpo??