Answer / guest

inbound is nothing but taking the calls
outbound is that we give the call

Answer / siddaraj ainapur

inboud is nothing but taking calls from cm for buziness
purpose. and out bound means making call from a specialised
location for buziness purpose.

Answer / guest

Inbound is the call based on a customer needing to make a
connection to obtain services from a company that is
obligated to do so.
Outbound is a call from a source or company making a
connection to either a customer or client or to a potential
customer or client based on the goods or services that the
company provides and is conducting business.

What are the most quality required to all the tehinical person to get in to any call center or bpo

2 Answers  

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In the HR round, questions were: Tell me about yourself? Why do u want to join dell? Are to compatible to work in night shifts? Consider a situation when a customer who's an author calls up to tell that his hardware is corrupted and all his writings were stored on the system. Next was technical round. Questions asked were: what is BIOS? what is POST? what is RAID? Mirroring? striping? what is the CD capacity? What is the DVD capacity? What are the different flavors of XP? What is the configuration of the system u use at home? what is trouble shooting? Tell me about your project? What do u know about the different dell products? Do u kne about your nature of work? What if the software field improves and u get a call from them, would u jump over? Next was the ops round where they check for ur compatibility i.e. your long term commitment wth the company.

2 Answers   DELL, HP,

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what is nokia pc suit

6 Answers   Nokia,

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why should i hire u?

23 Answers   247Customer, BPO, Concentrix, DELL, HCL, IBM, ICICI, Reliance Jio, TCS, Wipro,

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What is voice Or non voice Working

5 Answers   DELL, IBM,

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Hi, Being into HR, i want to know what are the maximum possible questions that can be asked while facing a interview to crack a position for HR in a big organisation?

0 Answers   Satyam,

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How can we remove "Mother Tongue" influence while speaking in English ?

12 Answers   Genpact,

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i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz

0 Answers  

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why do you want to join dell?

12 Answers   DELL, Wipro,

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you have completed your graduation in 2002 what you did 3 years because you start teaching in 2005?

0 Answers   CSC,

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difference between call centre, bpo,ites and itis?

2 Answers  

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say about hyderabad ?

1 Answers   Oasis,

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