What is the importance of documentation for a product based
company?

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What is the importance of documentation for a product based company?..

Answer / anonymous

In a product based company, documentation plays a huge role
in attracting new customers, helping the existing ones with
their way around the product. It is important to showcase
the product, its features, whats new scenarios, the new end
and fast solutions to certain previously known problems.
All this information should be communicated in a clear and
concise manner, that actually interests the potential user
to go a step further in getting to know more about the
product. in case of a current user, he/she should be
comfortable to look into the documentation for any
potential troubleshooting issues with the product. If a
product documentation can achieve that, it itself is a
success to the company in many ways.

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What is the importance of documentation for a product based company?..

Answer / amg

Documentation provides product marketing, technical, and
risk advantages: Marketing can consistently communicate
product details to potential customers; engineers and
manufacturing can reliably design and produce high quality
products, changing documents as needed to reflect
improvements; and risk is minimized with access to
historical databases.

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