i have to login into gmail loginpage i have to pass testcase into userid and password by using functions. the test case of user id is it should take only lowerletters alphabetin between 4 to 6 length.it should not take spectial letters.it should not take numbers.testcase for password is it should take numbers and it should not take alphabets note the following things must happen 1 when i give correct password and userid that password and userid should be seen in QTP result and notepad,xl sheet 2 when i gave in valid password the system willgive message please give valid password that particular messaage should be seen in QTP result,norepa and xl sheet

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Hi Frenz... I would like to take up the QTP certification . Can anyone tell me what is the procedure. n if anybody have the study materials pls fwd it to jkpunathil@gmail.com

1974

Tell me how can we find the value of different attributes like name, class, value of an element?

1011

in data driven testing for performing operations which method is easy from manual test data,keyword view,or from database.and why?

1831

What’s selenese?

844

How to recognise the webelement and verifying that webelement is enabled?

2184

What are benefits of qtp?

1129

What is the syntax to call one script from another? And what can be the syntax to call one “action” in another?

1185

What is assertion in jmeter?

684

In qtp, explain what is crypt object

1034

Why qtp always start action1 and does not start action?

1096

how can you do retesting (datadriven test) using notepad amd by using functions NOTE u should not use datatable methods

1935

What is fluent wait in selenium webdriver?

1005

I need some help with my interview answers for TeleTech. Here are the questions I have to answer and the answers I plan to give to the company. Please could you help I want to make sure I do the best possible. Thank you in advance, Jose 1.New processes and procedures can be disruptive. What actions have you taken when you’ve been asked to significantly change a work process or procedure? What were the results? The only thing I can think of is when the company changed the software they were using to interact with their customers the CRM. It was a little bit challenging. What I did was study the new software in detail to be ready to interact with customer quickly and efficiently using the company's new CRM software. 2.Tell me about a time when you have had to deal with a difficult customer. How did you handle the situation? One time a customer called in to the company and was upset because a technician did not arrive at their house to resolve the problem they were having with their internet not working. So after listening to the customer problem and making sure I understood the problem I showed empathy to the customer and assured the customer I understood the problem and took ownership of the problem making it my own. I reassured the customer I would find a solution to their problem and later found out that the customer was misinformed about the time the technician was suppose to arrive at the customers house, informed the customer of the correct time the technician was scheduled to arrive at her home and apologized for any inconvience that they may have experienced. 3.Sometimes if we’re lucky, we can identify a small error or problem and correct it before it becomes a headache. Has this ever happened to you? Yes, it has one time while I was talking with a customer about a problem they were having logging into the company website. I asked the customer to verify the email address they wanted to use on the company website. After verifying with the customer noticed the customer had the wrong email address on file and immediately changed the customer email address to the email address of the customer. 4. What general questions would you ask a customer prior to starting to troubleshoot their issue? I would first ask the customer what issue they are having? I would then let the customer explain in their own words what they have experienced and not interrupt the customer. After I begin understanding the customer issue I would start using closed ended questions that require more specific answers to narrow down the problem and possible resolution. Next I will verify my understanding of what the customer has told me and get the customer to agree that I understand the issue.(Eg. Okay so your having trouble try to logging into our website it tells you invalid password is that correct?) If the customer agrees then I will proceed to resolve the issue by asking more questions and proceed to the solution. I will not continue until the customer agrees that I understand the issue. 5. What steps should be taken to install software via a CD? First make sure there is no CD in the CD drive if there remove the CD from the computer and put in the CD of the software you are trying to install. Next Open My Computer Within the My Computer window, open the drive that contains the installation files. For example. If they're on a CD or DVD open the D: drive or the letter of the disc drive. Next Within the drive that contains your files, locate either a setup or install file. Double-clicking on this file should start the installation for the program. If you see multiple setup or install files, try to locate the Application file or double-click each of setup or install files until you find the file that starts the installation. Many times the icons associated with the installation files have the same name.

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Which is the command used for displaying the values of a variable into the output console or log?

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