Answer / reni devarajan

BPO means Business Process Outsourcing. When a company is
migrating or outsourcing some or all of its processes to
another Country or Business Associate is actually called as
BPO. Usally in India BPO is Misunderstood as Call centers.
All the processes including Banking, Insurance, software
and Medical transcription which we do for the line of
business from an other country comes under BPO. The two
types of BPOs are Domestic and MNC BPOs and two types of
processes are Voice based and Non Voiced Processes. A
company does Outsourcing mainly for Cost reduction, Quality
and to get 24*7 service, as u know most of the employees in
developed countries rarely use to work on holidays,
nightshift and Over time.

Answer / sandeep

bpo stands for Business Process Outsourcing and it have two
process inbound and outbound. In Inbound process the call
were recied by the customer and in Outbound Porcess call
were made.

Answer / vinod dhalwal

BPO stands for Business Processing Outsourcing. It mainly include two process, one in which calls to be received by executive, known as INBOUND and other in which executive are making the call to customer, called OUTBOND process.

also BPO is the medium of outsourcing means a Big Brand can hire a BPO for their customer query and support.

Answer / hari shanker singh

bpo is a buisness process of outsoucing which is use to
exchanging data across the world.

Dear all pls send fic aptitude questions and answer

1 Answers   Tata Business Support Services TBSS,

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tell abt u r self for 2 minutes

5 Answers   Excel, Genpact, Sri Venkateswara College of Engineering, Unisys,

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what is advantages and disadvantages of call centre

3 Answers   AOL, HyperQuality, Sietel, Sitel,

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what is your opinion about call center

3 Answers   Wings Customer Care,

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how u spend your last weekend???

0 Answers   Genpact, HCL,

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i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz

0 Answers  

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What is iso:9000 in outsourcing? : bpo

0 Answers  

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1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?

0 Answers  

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tell some thing about ur memorable moment..

1 Answers   AIG,

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why you are opting BPO jobs if you having a degree of MSc?

0 Answers   ADFC, Call Centre, HP, Wipro,

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Are you ambitious?

0 Answers   HSBC,

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U have done BTECH still u want to join BPO why?

19 Answers   Cap Gemini, FirstSource, HDFC, IBM, Maven Infotech, Mphasis, Sitel, Wipro, WNS,

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