what is the call centre
Answers were Sorted based on User's Feedback
Answer / poonam rathore
call centre is a central place or network of place where a
customer's quarries can be dealt with to the satisfaction
of the customer.
Is This Answer Correct ? | 11 Yes | 0 No |
Answer / roopesh
it is the place where people use telephones to connet to
costumer and in this place they use computers also main aim
is to solve the costumers problems it is call centre
Is This Answer Correct ? | 8 Yes | 3 No |
Answer / guest
it is the place of bringing smile on the face of consumers
by good service and bringing smile on the face of company
by increased sales
Is This Answer Correct ? | 6 Yes | 2 No |
Answer / s.iqbalkhan
it is a central point of telephonic quries for the
customers to who are providing servie technical or non
technical. in call centers the agent must satisfy the
customer by means of his words and solving his problem by
correct sugestion thats all.
Is This Answer Correct ? | 3 Yes | 0 No |
Answer / raju kumar
The call center is the place where we receive and make the
calls to the customer so there are two types of call centers
we have one is inbound call center where we receives the
calls for answering the queries and solving the problem of
the customers and the other one is outbound call center
where from we make the calls for the purpose of selling,
after sales service etc.
Is This Answer Correct ? | 3 Yes | 0 No |
Answer / rohit gupta
call centre is a centralized office used for the purpose of
receiveng and transmiting a large volume of repuest by
telephone and call are handled by an organization....to
administer incoming product support or information
inquiries from consumers......................
Is This Answer Correct ? | 2 Yes | 0 No |
You are the responsible in the calling from the costumer
Is This Answer Correct ? | 0 Yes | 1 No |
What are your Strengths & What are your Weaknesses ?
About your experience and knowledge
2 Answers BMK, Omega Healthcare,
what is your greatest strength?
What is The Difference Between SDRAM and DDR
why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?
i have done b.sc computers,i want to go to tech support interviews,i have basic hardware knowledge,what type of questions they are asking inthis interviews,pls send me interview questions
1 Answers DELL, GE, HSBC, MNC, Morepen, Reliance, Sutherland, TransWorks,
can i tell hardwork is my strength interviews? iam really an hardworker.
You are doing MBA then Why do you want to join call centre?
5 Answers Convergys, DELL, IBM, Orange, Wipro,
any things which you not mention in your cv?
3 Answers IBM, Infosys, Ocwen, Tesco,
Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?
What are the key attributes of a call center executive?
when i be the in front of intervier then i always get fear even i know all answers. So can anybody give me sugestion how to tackle this problem?