Answer / ishant

Call enter is a grooming center. It is growing day by day.
It is best sector to start a new carrier. and there are
three type of all center ....
1.inbound-- to receive the call and to solve the queries
to customer problem.
2.Outbound--to Call the customer and to sell the product
company launch
3. collection process--- To call the customer regarding due
to balance

Answer / roopesh

call center means solving costumers problems by phone is
called as call centre there are 3types

Answer / pradeep

call center is a calling center where in bound and out bound calls are made by tele callers,customor care executives globally there are two types 1 is inbound and 2out bound

Answer / arvind

its a place from where the customer can gets all the
information n gets his quereis resolved related to anything
which can be sold.
types are 2-inbound/outbound

Answer / hari prasad s.r

A call centre or call center is a centralised office used
for the purpose of receiving or transmitting a large volume
of requests by telephone.
there are many times and they are:

1) Contact centre – Supports interaction with customers
over a variety of media, including but not necessarily
limited to telephony, e-mail and internet chat. A contact
centre is usually an inbound service only.
2) Inbound call centre – Exclusively or predominantly
handles inbound calls (calls initiated by the customer).
3) Outbound call centre – One in which call centre agents
make outbound calls to customers or sales leads.
4) Blended call centre – Combining automatic call
distribution for incoming calls with predictive dialling for
outbound calls, it makes more efficient use of agent time as
each type of agent (inbound or outbound) can handle the
overflow of the other.
5) Telephone answering service – A more personalised
version of the call centre, where agents get to know more
about their customers and their callers; and therefore look
after calls just as if based in their customers' office.
6) Fool the people call centre - One in which the call
centre's organizational goal is to fool people. These call
centres generally operate from Lagos in Nigeria & Kolkatta
in India. Their areas of expertise include 1) Selling fake
medicines 2) Obtaining bank account details in the pretext
of writing from a lottery department 3) Calling senior
citizens with the intention of duping them of their life
savings.

Give me an example of a job where you had to work as a team

0 Answers   Vodafone,

why do u want in BPO

2 Answers   Genpact, Serco, WNS,

for which device 3xx error encounter?

0 Answers   Brigade,

Please post HSBC linguistic round interview questions with answers, favourite teacher, favourite holiday spot, about colors, about picture discussions, please post these questions if anyone faces HSBC interview its a cruical round, everyone flunks mostly here so if everyone posts these questions it will be helpful to all

0 Answers   HSBC,

Hi.., am weak in Voice and Accent round.. So could u please tell me the sites to practice

0 Answers   Tech Mahindra,

what is your Favirat color

21 Answers   BPO, HCL, Idea, Intellinet, Tech Mahindra, Wipro,

What are the question being asked by HSBC???

0 Answers   HSBC,

Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me

0 Answers  

i'm a m.c.a student. how to give a perfect self introduction. in what order i should tell about my educational qualification.

3 Answers   College School Exams Tests, CTS, CyberTech, Genpact, HCL, IBM, IME, Infosys, Mphasis, Reddy Labs, Reliance, SoftCom, TCI, TCS, UST, Wipro,

1)why joint call center? 2)wht is call center?

7 Answers   HP, Intelenet, Mphasis, Pinnacle, Reliance,

hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy

0 Answers   Wipro,

what do you know about mumbai city

0 Answers   BPO,